Ashik Gem

Conducted comprehensive risk assessments and developed risk management strategies for company-wide operations, ensuring compliance with industry regulations and standards.

• Led the implementation of risk control measures, including the development and implementation of policies, procedures, and best practices to mitigate operational and financial risks.
• Conducted in-depth analysis and reporting on risk control activities, providing senior leadership with actionable insights and recommendations to improve risk management strategies.
• Improved the productivity by working on the global workbook project reducing the handle time by 30 minutes
• Created training content and SOPs by working along with the learning experience design team
• Won zero hero award in Q1 Q2 Q3 Q4 of 2023 for receiving zero defects in the year 2023
• Identified process improvement opportunities to enhance operational effectiveness and improve team productivity, resulting in reducing 10 minutes from the average handle time and reducing repetitive work
• Spearheaded new initiatives for employee engagement activities, which resulted in improvement in job and employee satisfaction

• Conducted thorough investigations into suspicious or fraudulent transactions to identify potential risks and ensure compliance with company policies.
• Collaborated with cross-functional teams, such as fraud prevention, customer support, and law enforcement, to resolve complex cases and mitigate risk.

• Oversee all aspects of production operations, including scheduling, resource allocation, and workflow management.
• Develop and implement strategies to optimize production efficiency, reduce costs, and increase output.

• Assisted senior marine engineers in conducting inspections and maintenance on engine systems to ensure optimal performance and compliance with regulations.
• Conducted research and analysis to support the design and development of marine propulsion systems, including evaluating components and materials for efficiency and reliability.