Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Rewards
Timeline
Generic

A IBRAHIM

Dubai

Summary

Extensive experience in ERP system administration, project management, and business process optimization. Skilled in leading end-to-end implementations, enhancing system efficiency, and delivering targeted training to drive user adoption. Proficient in Microsoft Power BI for data analysis, workflow automation, and data-driven decision-making. Strong track record in stakeholder management, conflict resolution, and driving operational excellence. Adept at managing complex implementations and providing expert support across multiple modules. Committed to leveraging technical expertise and leadership to drive innovation and operational success in a dynamic environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Executive - Global Applications

WeFreight
Dubai
04.2024 - Current
  • Led CargoWise system administration, ensuring optimal configuration and system enhancements.
  • Managed end-to-end projects, overseeing implementation, stakeholder communication, and process improvements.
  • Developed and optimized business processes using technology to improve efficiency and reduce manual tasks.
  • Designed and delivered system training, empowering users with best practices and maximizing system adoption.
  • Led the Power BI Team to create reports, automate workflows, and improve data-driven decision-making.
  • Supported OPEX initiatives, identifying opportunities for cost reduction, process streamlining, and operational excellence.

CargoWise Consultant

AMUS SOFT
Barcelona
03.2023 - 05.2024
  • Implement and support CargoWise systems for new and existing customers, including design, product configuration, testing, user acceptance test, and go-live support.
  • Customization of documents, report builder and workflows/milestones.

Executive - Operations

20Cube Logistics
Coimbatore
11.2020 - 10.2023
  • Coordinating shipment execution and documentation in CargoWise One, including customer and agent communication, logistics planning, and liaising with service providers.

Cargowise One Consultant

Rohlig Logistics
Chennai
11.2022 - 03.2023
  • Handling Global Support Desk tickets from users and troubleshooting / resolving issues users may have when operating in the CW system.

Education

M.B.A - Shipping & Logistics

Karpagam College of Engineering
04.2021

B.S.C - Computer Technology

Kongunadu Arts and Science College
04.2019

Skills

  • SQL Queries
  • MY SQL
  • XML
  • MS OFFICE
  • Power BI
  • TMS
  • API Integrations

Certification

  • Project Management
  • Data Visualization With Power BI
  • Microsoft Azure Essentials
  • CargoWise Certified Professional

Languages

  • English
  • Tamil
  • Malayalam
  • Arabic

Rewards

  • Half Yearly award for best supportive Staff at WeFreight
  • Rising Star award in 2022 and best team player at 20 Cube Logistics

Timeline

Senior Executive - Global Applications

WeFreight
04.2024 - Current

CargoWise Consultant

AMUS SOFT
03.2023 - 05.2024

Cargowise One Consultant

Rohlig Logistics
11.2022 - 03.2023

Executive - Operations

20Cube Logistics
11.2020 - 10.2023

M.B.A - Shipping & Logistics

Karpagam College of Engineering

B.S.C - Computer Technology

Kongunadu Arts and Science College

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A IBRAHIM