ASHIK S SHETTY K
Bengaluru
Summary
Dynamic Salesforce Consultant with a proven track record at IBM India, specializing in UX optimization and solution architecture. Expert in Apex and Lightning components, I drive innovation and efficiency, achieving significant cost savings, and enhancing data governance. Passionate about mentoring teams and delivering impactful solutions that transform business processes.
Overview
9
9
years of professional experience
9
9
Certifications
Certification
- Sharing and Visibility Architect
- Platform Dev. Lifecycle & Deployment Architect
- Platform Developer II
- Platform Developer I
- JavaScript Developer I
- Agentforce Specialist
- AI Associate
- CRM Analytics & Einstein Discovery Consultant
- Platform App Builder
Skills
- Apex and Lightning components
- SOQL
- Asynchronous programming
- Test class development
- Lightning Flow and Builder
- Triggers and automation
- Sharing architecture
- Permission set management
- Sales Cloud
- Experience Cloud (Communities)
- Analytics Cloud (Einstein/Tableau)
- REST APIs and OAuth 20
- JSON data handling
- Postman for API testing
- GitHub Copilot and VS Code
- SFDX and Git version control
- CI/CD practices with GitHub Actions
- Data Loader expertise
Work History
Package Consultant - Salesforce
IBM India Pvt. Ltd.
Bengaluru
01.2021 - Current
- UX Optimization: Orchestrated the simplification of the Support Review module, reducing user clicks by 50% and eliminating static configurations through a dynamic, user-friendly LWC design.
- Solution Architecture: Architected a robust Salesforce solution to adopt HSSE Surveys, transitioning legacy manual Excel/email workflows into unified compliance reporting via Einstein/Tableau.
- Full-Stack Dev: Engineered a custom Asset Management module using LWC and Apex, integrating secure data transmission to external systems via REST APIs utilizing Named Credentials and OAuth; reduced data entry effort by 50%.
- Experience Cloud Implementation: Spearheaded the end-to-end implementation of an external site for the Net Carbon Initiative, unifying Project Developers and Participants on a single platform.
- Cost Savings: Championed the replacement of third-party document tools with native Salesforce Critical Events for compliance, saving approximately $100K in annual licensing revenue.
- Security & Governance: Structuralized Permission Set Groups and streamlined sharing rules, enhancing data governance while slashing onboarding turnaround by 80%.
- Leadership: Mentored junior developers and established rigorous code review standards to ensure alignment with enterprise-grade quality and compliance.
- Operations & Innovation: Pioneered Proof of Concepts (POCs) for emerging requirements, conducted executive-level business demos, and led technical bug triage to maintain platform stability.
Salesforce Consultant
Deloitte
Bengaluru
09.2018 - 01.2021
- Product Strategy: Conceptualized and built a Salesforce CRM MVP for the sports industry, collaborating with Data Lake and Adobe Marketing teams to secure a full-time project contract.
- Scalable Design: Engineered Custom Metadata-driven Lightning assessment forms for healthcare projects, enabling 100% reuse across varied clinical study phases and significantly reducing maintenance overhead.
Salesforce Developer
ET Marlabs
Bengaluru
01.2017 - 09.2018
- Integration: Harmonized CIBIL REST web services to automate credit scoring and loan eligibility assessments for members.
- Data Migration: Managed a large-scale data migration for a U.S. university, significantly improving data integrity and system accessibility.
- Maintenance: Facilitated daily bug fixes and deployments, ensuring 99.9% system uptime.
Education
Bachelor of Engineering - Computer Science and Engineering
PESIT (Bangalore South Campus)
Bangalore05.2016
Awards
- IBM - Shell Recognition, 2025, Awarded for excellence in innovation and project delivery.
- Deloitte - Spot Award, 2020, Awarded for outstanding contribution to MVP development.
Salesforce
salesforce.com/trailblazer/shettyashik
Timeline
Package Consultant - Salesforce
IBM India Pvt. Ltd.
01.2021 - Current
Salesforce Consultant
Deloitte
09.2018 - 01.2021
Salesforce Developer
ET Marlabs
01.2017 - 09.2018
Bachelor of Engineering - Computer Science and Engineering
PESIT (Bangalore South Campus)