Summary
Overview
Certification
Skills
Work History
Education
Awards
Salesforce
Timeline
Generic

ASHIK S SHETTY K

Bengaluru

Summary

Dynamic Salesforce Consultant with a proven track record at IBM India, specializing in UX optimization and solution architecture. Expert in Apex and Lightning components, I drive innovation and efficiency, achieving significant cost savings, and enhancing data governance. Passionate about mentoring teams and delivering impactful solutions that transform business processes.

Overview

9
9
years of professional experience
9
9

Certifications

Certification

  • Sharing and Visibility Architect
  • Platform Dev. Lifecycle & Deployment Architect
  • Platform Developer II
  • Platform Developer I
  • JavaScript Developer I
  • Agentforce Specialist
  • AI Associate
  • CRM Analytics & Einstein Discovery Consultant
  • Platform App Builder

Skills

  • Apex and Lightning components
  • SOQL
  • Asynchronous programming
  • Test class development
  • Lightning Flow and Builder
  • Triggers and automation
  • Sharing architecture
  • Permission set management
  • Sales Cloud
  • Experience Cloud (Communities)
  • Analytics Cloud (Einstein/Tableau)
  • REST APIs and OAuth 20
  • JSON data handling
  • Postman for API testing
  • GitHub Copilot and VS Code
  • SFDX and Git version control
  • CI/CD practices with GitHub Actions
  • Data Loader expertise

Work History

Package Consultant - Salesforce

IBM India Pvt. Ltd.
Bengaluru
01.2021 - Current
  • UX Optimization: Orchestrated the simplification of the Support Review module, reducing user clicks by 50% and eliminating static configurations through a dynamic, user-friendly LWC design.
  • Solution Architecture: Architected a robust Salesforce solution to adopt HSSE Surveys, transitioning legacy manual Excel/email workflows into unified compliance reporting via Einstein/Tableau.
  • Full-Stack Dev: Engineered a custom Asset Management module using LWC and Apex, integrating secure data transmission to external systems via REST APIs utilizing Named Credentials and OAuth; reduced data entry effort by 50%.
  • Experience Cloud Implementation: Spearheaded the end-to-end implementation of an external site for the Net Carbon Initiative, unifying Project Developers and Participants on a single platform.
  • Cost Savings: Championed the replacement of third-party document tools with native Salesforce Critical Events for compliance, saving approximately $100K in annual licensing revenue.
  • Security & Governance: Structuralized Permission Set Groups and streamlined sharing rules, enhancing data governance while slashing onboarding turnaround by 80%.
  • Leadership: Mentored junior developers and established rigorous code review standards to ensure alignment with enterprise-grade quality and compliance.
  • Operations & Innovation: Pioneered Proof of Concepts (POCs) for emerging requirements, conducted executive-level business demos, and led technical bug triage to maintain platform stability.

Salesforce Consultant

Deloitte
Bengaluru
09.2018 - 01.2021
  • Product Strategy: Conceptualized and built a Salesforce CRM MVP for the sports industry, collaborating with Data Lake and Adobe Marketing teams to secure a full-time project contract.
  • Scalable Design: Engineered Custom Metadata-driven Lightning assessment forms for healthcare projects, enabling 100% reuse across varied clinical study phases and significantly reducing maintenance overhead.

Salesforce Developer

ET Marlabs
Bengaluru
01.2017 - 09.2018
  • Integration: Harmonized CIBIL REST web services to automate credit scoring and loan eligibility assessments for members.
  • Data Migration: Managed a large-scale data migration for a U.S. university, significantly improving data integrity and system accessibility.
  • Maintenance: Facilitated daily bug fixes and deployments, ensuring 99.9% system uptime.

Education

Bachelor of Engineering - Computer Science and Engineering

PESIT (Bangalore South Campus)
Bangalore
05.2016

Awards

  • IBM - Shell Recognition, 2025, Awarded for excellence in innovation and project delivery.
  • Deloitte - Spot Award, 2020, Awarded for outstanding contribution to MVP development.

Salesforce

salesforce.com/trailblazer/shettyashik

Timeline

Package Consultant - Salesforce

IBM India Pvt. Ltd.
01.2021 - Current

Salesforce Consultant

Deloitte
09.2018 - 01.2021

Salesforce Developer

ET Marlabs
01.2017 - 09.2018

Bachelor of Engineering - Computer Science and Engineering

PESIT (Bangalore South Campus)
ASHIK S SHETTY K