Business Analyst| IT Analyst, C2
Business Analyst with over 6+ years of experience in BFSI, Healthcare, and Travel sectors. Expertise in Agile methodologies, data analytics, and stakeholder management. Proven track record in requirements elicitation, data visualization, and process mapping, utilizing tools such as Power BI and JIRA. Achievements include a 25% reduction in documentation turnaround and enhanced cross-team delivery timelines.
Project - Flight Centre, TCS (02/2024 - Present)
Tools & Analytics: Power BI, Tableau, JIRA, Confluence, MS Excel(Advanced)
Methodologies: Agile (Scrum), SDLC, UAT, Gap Analysis, Change Management
Led requirements gathering sessions and translated business needs into 15+ detailed BRDs/FSDs, reducing project rework by 20%.
Facilitated daily stands & sprint planning for a cross-functional Agile team of 8, improving delivery predictability.
Conducted workshops to gather business requirements and translated them into technical specifications.
Created process flow charts, use cases and handled business exception documentation.
Managed changes in scope and coordinated cross-functional team efforts.
Project - Lloyds Banking Group, TCS(11/2022 - 02/2024)
Techs - PowerBi, Jira, MS Excel, Mainframe with COBOL, DB2,JCL,IMS DB/DC
Tasks- Understanding existing processes, identifying the gaps and implementing change requests and prepared Technical specifications.
Involved in review of Unit test Plan/ Cases in such a way that it will consist of all test conditions that are possible.
Supporting User Acceptance testing team and resolving the queries.
Developed a pre-analysis document.
Project - Humana Inc
Techs - UniBasic, Pick Basic, Universe, AccuTerm, SB+(System Builder), Scheduler, DEBUG, PRC
Tasks - Preparing and reviewing SDLC Documents based on the functional requirement.
Interacting with client to get approval of the design document that have the requirement before proceeding with the code building.
Involved in code development using UniBasic, Pick Basic and SB+.