Hi, I’m
Ashima Gupta
Mohali
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
years of professional experience
Work History
IOTA - A Creative Agency
Key Account Manager
02.2023 - Current
Job overview
- Increased inbound sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Created strategy for generating inbound leads using PPC and social media campaigns which resulted in 110 leads/month at an average CPL of INR 215.
- Closed accounts worth INR 35 lakhs in just 8 months.
- Managed closed accounts with a retention rate of 95%.
- Handled and managed a team of 12 people.
- Trained team to optimize service delivery in alignment with the client to boost customer satisfaction.
- Created sales forecasts to target daily, monthly and yearly objectives.
Vaizle
Head of Sales and Marketing
09.2017 - 01.2023
Job overview
- Communicated value and position to sales team and developed tools to support selling process.
- Planned new product external launch and release while managing cross-functional implementation of plan.
- Managed product development lifecycle from conception to release.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Onboarded 3500+ subscribers in the period of 6 years.
- Handled a lifetime deal on AppSumo for its successful launch and helped the brand become the most reviewed product on AppSumo till date.
- Offered pricing and feature recommendations to management and cross-functional teams.
- Oversaw product development, marketing, and launches.
XOR Labs Pvt. Ltd.
Senior Client Relationship Manager
12.2016 - 01.2023
Job overview
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Created inbound and outbound marketing strategies for increasing company's visibility across the country.
- Assessed client needs and developed plans to adequately deliver results and achieve client objectives.
- Closed accounts worth INR 20-22 lakhs per year on an average.
- Managed more than 100+ accounts in the period of 6 years.
- Built relationships with customers and community to establish long-term business growth.
- Increased profit margins by effectively controlling budget and optimizing lead generation campaigns.
- Organized promotional events and interacted with community to increase sales volume.
- Prepared sales presentations for clients showing success and credibility of company's services.
Education
LM Thapar School of ManagementPatiala
MBA from Marketing
04.2016
Rajindra CollegeBathinda
Bachelor of Commerce from Commerce
04.2014
Skills
- High-impact proposal presentation
- Sales program creation
- Consultative selling
- Key account management
- Performance marketing
- Social media marketing
- Business Development
- Product and service sales
- Search engine optimization
Timeline
Key Account Manager
IOTA - A Creative Agency
02.2023 - Current
Head of Sales and Marketing
Vaizle
09.2017 - 01.2023
Senior Client Relationship Manager
XOR Labs Pvt. Ltd.
12.2016 - 01.2023
LM Thapar School of Management
MBA from Marketing
Rajindra College
Bachelor of Commerce from Commerce
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