ASHIRWAD SHRIVASTAVA

• Acquired new B2B clients by reaching out to businesses and introducing customized packaging solutions.
• Built strong relationships with procurement teams and decision-makers to maintain long-term partnerships.
• Managed client discussions from inquiry to order execution, ensuring smooth coordination between clients and internal teams.
• Negotiated pricing, order terms, and delivery schedules to close profitable deals.
• Improved repeat business by maintaining regular follow-ups and understanding upcoming client requirements.
• Contributed to a 25–30% increase in the customer base through proactive outreach and networking.
• Maintained 100% client retention by ensuring timely service and consistent communication.
• Coordinated with production and operations teams to ensure smooth order fulfillment and customer satisfaction.

• Analyzed performance reports and case progress to identify delays and streamline workflows, supporting consistent achievement of recovery targets.
• Managed a high volume of cases with strict deadlines, developing strong follow-up habits and an organized approach to closing pending accounts.
• Managed a high volume of cases with strict deadlines, developing strong follow-up habits and an organized approach to closing pending accounts.
• Updated recovery cases in CRM system for unpaid US auto loans, ensuring accuracy and reliability of case information.

• Developed communication skills with procurement and decision-makers, recognizing importance of consistent follow-ups in building trust and facilitating order closures.
• Performed outreach through calls, emails, and networking to identify potential companies, generating and qualifying leads aligned with industry and packaging requirements.
• Coordinated discussions to understand client needs and supported sales team in converting inquiries into active business opportunities.