Karthik Prasad
Senior Manager Sales & Marketing -Automotive Paint
Bangalore,Karnataka
Summary
Experienced Sales and Technical Professional with 19.5 years in Automotive Coatings, seeking a leadership role to leverage my expertise in sales strategy, customer management, supply chain collaboration, and paint application technology to drive mutual growth and innovation.
Overview
20
20
years of professional experience
2005
2005
years of post-secondary education
1
1
Language
Work History
Senior Manager – Sales & Marketing
Berger Nippon Automotive Coatings India Ltd.
05.2011 - Current
- Manage sales and marketing across South India; handle major accounts including Toyota, Renault-Nissan, TVS, MSIL, Royal Enfield, Ather, KIA vendors, Toyota vendors, and MSIL vendors.
- Lead commercial operations: pricing, RMC calculations, planning, budgeting, and negotiation.
- Collaborate with supply chain and logistics teams to ensure timely deliveries and align demand forecasts.
- Oversee full project lifecycles: technical trials, line audits, robotic/manual paint commissioning, and RCA.
- Coordinate with finance, SCM, R&D, and quality teams for execution of customer and internal targets.
- Ensure on-time customer payments and strong retention through value-driven relationship management.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Mentored junior staff members for skill development and career progression within the organization.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Led market analysis efforts to identify emerging trends, informing strategic decision-making and future investments.
Technical Service Officer
Asian PPG Industries Ltd.
05.2007 - 11.2010
- Provided technical support and executed line trials and PPAP documentation for robotic/manual paint systems.
- Led shade development, troubleshooting, RCA, and training workshops.
- Participated in global audits and worked with R&D/QA to enhance performance.
- Developed and maintained strong relationships with key clients, fostering long-term partnerships.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
- Improved overall workflow efficiency by implementing standardized procedures across the department.
- Exceeded performance targets by consistently delivering outstanding service results within the department.
- Analyzed customer feedback to identify areas for improvement and implemented necessary changes.
- Contributed to business growth by identifying sales opportunities during routine client interactions.
- Assisted in the successful launch of new products/services through effective support strategies.
- Implemented new service strategies that resulted in reduced response times for customers.
- Provided exceptional customer support, leading to increased client retention and loyalty.
Shift Engineer
National Aerospace Laboratory
09.2006 - 05.2007
- Supported research in polymers and coatings under R&D initiatives.
Operation & Quality Supervisor
Ion Exchange Services Ltd.
08.2005 - 07.2006
- Managed water treatment operations and ensured quality compliance and customer satisfaction.
Education
B.E. - Chemical Engineering
MS Ramaiah Institute of Technology
XII - undefined
Bhandarkars College
X - undefined
HKMBM High School
Skills
B2B Sales & Business Development
Key Account Management (Toyota, MSIL, Renault-Nissan, TVS, Royal Enfield, Ather, KIA vendors)
Robotic & Manual Paint Application
Demand Forecasting & Sales Planning
Supply Chain Collaboration & Logistics Coordination
Root Cause Analysis (RCA) & Defect Resolution
Pricing Strategy & Cost Estimation
Product Customization & Shade Development
Payment & Receivables Follow-up
SOP Development & Quality Systems
Technical Training & Team Leadership
Timeline
Senior Manager – Sales & Marketing
Berger Nippon Automotive Coatings India Ltd.
05.2011 - Current
Technical Service Officer
Asian PPG Industries Ltd.
05.2007 - 11.2010
Shift Engineer
National Aerospace Laboratory
09.2006 - 05.2007
Operation & Quality Supervisor
Ion Exchange Services Ltd.
08.2005 - 07.2006
XII - undefined
Bhandarkars College
X - undefined
HKMBM High School
B.E. - Chemical Engineering
MS Ramaiah Institute of Technology