Ashis Layek
Kolkata
Summary
More than 10 years of experience at Tata Consultancy Services (TCS) in the BFSI domain. I have been a part of TCS - Citibank NA for a long time and have worked on many accounts for Citibank. I am proficient in client interaction in terms of business email communication and telephonic conversations. Currently, I am working for TCS - Wordplay (Vantiv) as an Acting Team Lead, as well as a QA for the team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Tata Consultancy Services
Kolkata
2023.09 - Current
- Working for TCS - WORLDPAY (VANTIV) Boarding. Creating payment set-ups for POS machines.
- Handling teams as an Acting TL in absence of TL's and Managers.
- Conducting trainings for new comers.
- Keeping Access records for all the team members.
- Managing team huddles.
- Creating WFM reports for the whole team in daily basis.
- Managing Attendance.
- Reviewed and verified billing discrepancies with internal teams.
PTOA Analyst
Tata Consultancy Services
Kolkata
2016.07 - 2023.08
- Worked for more than 8 years in BFSI Domain for TCS - CITIBANK NA.
- Worked as an CITI AP (Associated Person) and Registration Analyst. Worked with CITI Clients through Email and Telephonic conversations and handled CITI Employees Access Rights.
- Approved Pre-clearance on Trading Activities as per PTIP (Personal Trading and Investment Policy) by using CoFY, EmDD, EDTA.
- Monitored Personal Trading and Investment data of CITI Employees as per their Coverage.
- Proficient in Citrix - Webview, HOD, Email Communication and Client Interaction.
Image Abstractor
Tata Consultancy Services
Kolkata
2015.06 - 2016.06
- Worked as an Image Abstractor for TCS - Corelogic.
- Reviewed documents to identify relevant information for abstracting.
- Analyzed and summarized legal documents such as deeds, mortgages, leases, judgments, liens.
- Cross-referenced records to ensure completeness and accuracy of abstracts.
Education
Bachelor of Commerce - Accountancy Honours
Burdwan University
West Bengal2013-06
Skills
- Problem Solving Skill
- Ability to work Independently
- Leadership Support
- Excellent Team Player
- Onshore Client Communication
- Business Email Communication
- Quick Learner
- Quality Assurance
- Client interaction
- Workflow management
Accomplishments
- Xelerate Warrior Certificate
- Continuous Feedback Star Certificate
- Service and Commitment Award
Certification
- Growth & Transformation: Awareness E0 Proficiency
- InfoSecurity Fest 2020 - Access Impossible
Timeline
Senior Business Analyst
Tata Consultancy Services
2023.09 - Current
PTOA Analyst
Tata Consultancy Services
2016.07 - 2023.08
Image Abstractor
Tata Consultancy Services
2015.06 - 2016.06
Bachelor of Commerce - Accountancy Honours
Burdwan University