Ashish A Ullal

• Developed high quality User Guides, Quick Reference Guides, Functional Specification
• Documents and other technical documentations
• Peer reviewed existing project documentations authored by junior Technical Writers
• Coordinated with Business Analysts and Development team to prepare project documentation and delivery plans
• Worked with Change Leads and Management to develop documentation standards
• Worked with Quality Assurance team and other supporting teams to develop SOP’s (Standard Operating Procedures) and quality documents
• Developed client presentations and provided clerical support to Project Manager when needed
• Developed system maintenance and troubleshooting manual
• Developed supporting materials such as illustrations, system diagrams, and other schematics using Lucid Charts
• Good exposure on creating user manuals for Salesforce and MavQ applications
• Developed user manuals, program documentation, training manuals, and operational procedures for various internal projects
• Assisted in maintenance and updates of documents after application and business changes occurred
• Liaised with IT staff to ensure quality, timeliness, and efficiency of technical document updates.

• Handling end to end content development projects for various Business Units
• Setting up of kick-off meet for getting the project started
• Establishing project timeline for course launch and deliverables
• Collecting the requirements from the SME’s for course creation
• Defining the learning objectives and drafting the detailed course outline
• Working with SME’s on creating the storyboard (Slide deck and audio script)
• Assisting SME’s to draft audio script and create required graphics
• Co-ordinating with the SME’s and scheduling the video recording
• Reviewing the video recordings and providing feedback on edits and changes
• Creating storyboards for the course, designing assessments and activities
• Authoring and uploading the course content into the company’s LMS (OpenEdx)
• Conducting a focus group review for courses before releasing it to the intended learners
• Creating and maintaining supplementary reference materials
• Refreshing the outdated courses with the recent updates
• Conducting needs analysis to identify the potential training gaps
• Managed a project-based and mentorship learning for group of specific learners
• Exposure in working with various content streams in Engineering, Technology, Quality
• Management.

Note: Third Party Payroll from ASM Technologies

• Creating online courses for the company’s internal stakeholders (Video Learning)
• Conducting initial needs analysis for course creation
• Initiating the kink-off meet for getting the project started
• Collecting the requirements from the SMEs for course creation
• Co-ordinating with the SME’s in refining the deck and preparing the audio script for video shoot
• Co-ordinating with the SME’s and video editor during the video shoot
• Reviewing the video recordings and providing feedback on edits and changes
• Creating storyboards for the course, designing assessments and activities
• Authoring and uploading the course content into the company’s LMS
• Experienced in working with Open Edx platform for course creation
• Conducting a focus group review for each course before releasing it to the intended audience
• Creating and maintaining supplementary reference materials
• Experienced in working with technical and engineering content.

• Creating ILT (Instruction Led Training) materials for various Business Units to meet the training requirements
• Perform TNA (Training Needs Analysis) and interact with Business Unit SME’s to design the training curriculum
• Designing HLD (High Level Design) and LLD (Low Level Design) documents for the designed training curriculum
• Creating storyboards for CBTs and WBTs
• Creating Participant Guides, Leaders Guides, Job Shadow Checklists, URT’s (User Readiness
• Test), Hand-outs, Worksheets etc
• Creating User Reference Manuals, Policies and Procedure documents
• Assisting the trainers in using the designed training materials (Training Decks and Job Aids)
• Using various Accelerated Training methodologies to design the training manuals.

• Creating story boards based on the raw content as per the standards shared by the clients
• Co-ordinating with the client on scheduling the project and meeting the project timelines
• Reviewing the storyboards of freelance instructional designers
• Co-ordinating with the graphic designers during the development of designed storyboards
• Preparing course design for the E-learning modules as per the client requirement
• Hands on exposure on working with corporate E-learning projects
• Hands on experience in working for application demo projects using the tool Adobe
• Captivate
• Designing end to end E-Learning modules , which includes creating, user manuals, product notes, trainer guides etc.

• Sourcing and screening valid CVs
• Sourcing using Job portals to meet the client requirements
• Following up the short listed candidates for offer and on-boarding.

• Worked on providing back end support for email campaigning and cold calling process for the company’s new product / service
• Worked on lead generation project for finding out prospective customers for the company’s new software product / service
• Worked on Release Management Process in which the results are visible to the client in their frontend application
• Preparation of guideline documents in consultation with US team for the smooth functioning of the Release management process
• Prepared mock-ups and wireframes for some of the new projects
• Worked on creating balanced scorecards for the client
• Worked on quarterly survey process as a part of vendor evaluation project for the client.