ASHISH GARG
Software Engineer
Bengaluru
Summary
To work in a creative and challenging environment where there is an ample opportunity to contribute and upgrade my interpersonal, management skills and competencies to achieve professional excellence and organizational growth.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Cloud Migration and Imp Senior Analyst
Accenture Services Pvt. Ltd.
Bengaluru
01.2024 - Current
- Worked on SecOps SIR implementation in custom App using ITSM Module.
- Experience on Service Operations Workspace, UI Builder and Now Assist.
- Design, Develop and Test Solutions built on ServiceNow Platform.
- Worked on ITAM SAM and HAM module for new asset allocation.
- Implement and innovative ServiceNow solutions in ServiceNow as assigned.
- Participate in the Design and recommendations of overall system functionality.
- Configure and maintain the system ensuring consistency according to established governance.
- Actively participate in daily Scrum meetings and regular sprint planning, review, and retrospective meetings.
- Working with end user groups to evaluate and solve technical problems.
- Working knowledge of JavaScript, and HTML5 for responsive design.
Senior Associate Consultant
Infosys Limited
Bengaluru
12.2022 - 01.2024
- Monitored and frequently reported on project status to clients and verified projects met client requirements and quality standards.
- Managed multiple projects simultaneously, ensuring all deadlines were met while maintaining high-quality work standards.
ServiceNow Developer
Inmorphis Services Pvt. Ltd.
10.2021 - 12.2022
- Upgraded legacy systems to modernized platforms utilizing out-of-the-box functionality in conjunction with customized enhancements specific to business needs.
- Minimized downtime during migrations by employing thorough testing methodologies throughout all stages of development life cycle.
- Developed comprehensive training materials to increase user adoption rates and maximize ROI on the ServiceNow investment.
Associate Software Engineer
Testyantra Software Solutions
12.2018 - 10.2021
- Collaborated with cross-functional teams to develop, test, and deploy high-quality software solutions for clients.
- Participated in sprint planning sessions by estimating task complexity and prioritizing work items.
- Enhanced application performance through optimization of algorithms and data structures.
Education
M.Tech - CSE
Punjabi University
Patiala09.2018
B.Tech - CSE
SBS College of Engineering
Ferozepur09.2015
Skills
Quality documentation development
Technical information sharing
Training and mentoring
ServiceNow Best Practices
ServiceNow features
Table management in ServiceNow
JavaScript
Leadership
Teamwork
Servicenow ITSM
Servienow ITAM
ITSM concepts
Enterprise IT architecture
Relational databases
Scoped applications
ITIL processes
Certification
ServiceNow Certified System Administrator (CSA), Servicenow - 2023
Timeline
ServiceNow Certified Implementation Specialist – IT Service Management (CIS–ITSM), Servicenow - 2024
11-2024
Cloud Migration and Imp Senior Analyst
Accenture Services Pvt. Ltd.
01.2024 - Current
ServiceNow Certified System Administrator (CSA), Servicenow - 2023
02-2023
Senior Associate Consultant
Infosys Limited
12.2022 - 01.2024
ServiceNow Developer
Inmorphis Services Pvt. Ltd.
10.2021 - 12.2022
Associate Software Engineer
Testyantra Software Solutions
12.2018 - 10.2021
M.Tech - CSE
Punjabi University
B.Tech - CSE
SBS College of Engineering
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