Summary
Overview
Work History
Education
Skills
Certification
PERSONAL DETAILS
Hobbies and Interests
Training
Disclaimer
Timeline
Generic

Ashish Gupta

Jaipur

Summary

To join an organization where I can enhance my professional knowledge and technical skills for my future goals and work for a reputed organization.

Knowledgeable CRM Manager with strong background in managing customer relationships and enhancing user engagement. Proven ability to implement effective CRM strategies that drive customer retention and satisfaction. Demonstrated expertise in data analysis and team leadership to optimize CRM workflows.

Overview

10
10
years of professional experience
1
1
Certification

Work History

CRM Manager

W3era Web Technology Pvt Ltd
07.2016 - Current
  • Presently working as CRM Manager in W3era Technology from July 2016.
  • Increased customer satisfaction by implementing a personalized CRM strategy for better communication and engagement.
  • Developed data-driven marketing campaigns for improved client retention and brand loyalty.
  • Analyzed customer behavior to identify trends and optimize marketing strategies for increased revenue growth.
  • Conducted thorough market research to stay abreast of industry trends and competitor offerings, informing strategic decisions related to CRM management.

Quality Manager

HUL Warehouse
Jaipur
12.2015 - 06.2016
  • Worked as Quality Manager in HUL Warehouse from December 2015 to June 2016.
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Developed and deployed production control plans and created work instructions and procedures.

SEO Executive

Serp Wizard
05.2015 - 11.2015
  • Worked as SEO Executive in Serp Wizard For 7 Months (May 2015 to November 2015)
  • Boosted organic traffic through the implementation of technical SEO strategies, including site speed optimisation and schema markup.
  • Improved website rankings by conducting comprehensive keyword research and optimising on-page content.
  • Completed keyword research to target clients based on keyword targeting.
  • Developed effective local SEO strategies to increase visibility in specific geographic markets.
  • Analysed Google Analytics data to uncover insights about user behavior patterns, guiding future optimisations for better engagement.
  • Created and executed successful content marketing campaigns, leveraging SEO best practices to drive targeted traffic and increase brand visibility.
  • Created dynamic SEO strategies to exceed market competitors and meet client needs.
  • Developed and implemented quality link-building strategies.
  • Established clear KPIs and reported on performance metrics, demonstrating the impact of SEO initiatives on business goals.
  • Maintained knowledge of current market trends and algorithm updates of top search engines.

Education

B.Tech - Electronics & Communication

CompuCom Institute of Information Technology And Management
Jaipur, Raj

12th -

NMS
Jaipur
01.2011

10th -

NMS
Jaipur
01.2009

Skills

  • C,C
  • MS- Office
  • RS-CIT

Certification

  • Business Correspondent & Business Facilitator From NSDC
  • Workshop on basic PLC/SCADA by Sofcon Private Limited
  • Volunteer in CIITM JOB FAIR 2013
  • Diploma In Computer Programming (C Language)

PERSONAL DETAILS

English
Hindi

Hobbies and Interests

Listening songs, Playing Cricket

Training

I completed my 45 days Industrial Training from SHREE CEMENT PVT LTD, BEAWAR as per academic curriculum.

Disclaimer

I hereby declare that the above particulars are true to the best of my knowledge.

Timeline

CRM Manager

W3era Web Technology Pvt Ltd
07.2016 - Current

Quality Manager

HUL Warehouse
12.2015 - 06.2016

SEO Executive

Serp Wizard
05.2015 - 11.2015

B.Tech - Electronics & Communication

CompuCom Institute of Information Technology And Management

12th -

NMS

10th -

NMS

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Ashish Gupta