ASHISH GUPTA

Projects:

• Oct2020 to May2024 : Colliers UK (Salesforce implementation)
• Jun2024 to Jun 2025: International SOS (Salesforce Net Zero Cloud implementation)

Responsibilities:

• Handled a Cross Functional team of 60 Engineers from the Tech Stack of Salesforce (Marketing Cloud, Sales Cloud, Service Cloud, Net Zero Cloud), Java/ J2EE Developers, .NET, Front & Backend Developers, AWS & Azure Cloud Engineers, DevOps Engineers, Data Engineers & Software Testers.
• Expertise in Managing Salesforce Customers & Salesforce Projects (Sales Cloud, Marketing Cloud, Service Cloud, Net Zero Cloud, CI/ CD & DevOps).
• Successfully Managed the Program of $36 million, and was actively involved in Proposals creation (RFP).
• Effectively managing projects throughout all the phases, i.e Design, Development, Testing, UAT, Production Deployment (Go-Live) & Hypercare support.
• Keeping track of key project deliverables & adhering to project scope making sure that there is no scope creep.
• Handling multiple Agile Teams & Scrum ceremonies: Sprint Planning ceremony, Daily Standup, Sprint Demo & Sprint Retrospective calls.
• Managing any impediments that the team is facing & working towards the resolution of these impediments.
• Project Coordination, Stakeholder management & handling Weekly status review & Delivery review meetings.
• Working on Proposals & creation and renewal of SOW.

Projects:

• Oct2012 to Dec2014: Credit Suisse (BFS)
• Jan2015 to Jan2018: Avaya - Oceana & Analytics
• Feb2018 to Jun2020: Telefonica UK

Responsibilities:

• Successfully handled Project Management, Service Delivery, and Service Transition activities & Project Governance.
• Specialized in responding to RFPs and managing proposals.
• Performed ISO and PCI audits against offshore service delivery.
• Successfully handled & delivered GA (General Availability) release of Products with multiple features.
• Successfully handled Cloud Project Migration (Azure & AWS Cloud)

Project:

• Vodafone Ireland Web Portal

Responsibilities:

• ORACLE WebLogic Administration (Middleware), Application Support & Vendor Management.

Project:

• CitiBank Middleware Application Support

Responsibilities:

• ORACLE WebLogic Administration (Middleware) & Java Application support.

Project:

• Treasury & Security Services

Responsibilities:

• ORACLE WebLogic Administration (Middleware) & Java Application support & Java Application support.

Project:

• ORACLE Corporation - Product Management & Support

Responsibilities:

• ORACLE WebLogic Administration & Java Application support for the Global Oracle customers.

Project:

• Raipur Infotech Web Application Maintenance and Support

Responsibilities:

• Java Application Development and Application Support