Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic
Ashish Hiremath

Ashish Hiremath

PUNE

Summary

Dynamic Deputy Area Manager with over 13 years of experience in sales support and operational excellence, driving significant improvements across teams and processes. Proficient in loan disbursement and compliance, ensuring seamless operations while enhancing customer satisfaction. Expertise in data analysis and reporting supports informed decision-making and strategic planning, fostering collaboration among cross-functional teams. Committed to leveraging skills to contribute to organizational growth and success in an Area Sales Manager role.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Deputy Area Manager

Bajaj finance Limited
PUNE
02.2023 - Current
  • Enhanced sales team efficiency through comprehensive support, including proposal preparation and client communication management.
  • Oversaw loan disbursement processes, ensuring compliance, and timely fund delivery.
  • Implemented quality assurance protocols, identifying and resolving issues promptly.
  • Collaborated with cross-functional teams to develop strategies that improve customer satisfaction, and achieve sales targets.
  • Monitor and report on key performance indicators (KPIs) to track progress and identify areas for improvement.
  • Analyzed data and generated reports to track performance and identify areas for operational improvement.
  • Participated in regional meetings with other area managers to exchange best practices.
  • Trained new employees on company policies, procedures, products, and services.
  • Resolved customer complaints in a timely manner.
  • Cultivated positive rapport with associates and team leadership.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Analyzed business performance data and forecasted business results for upper management.

Project Management Officer

Tata Consultancy Services
PUNE
12.2022 - 02.2023
  • Supported resourcing, onboarding, and risk management in alignment with PMO guidelines.
  • Managed SAP S4 HANA implementation for Tata Steel, overseeing project control activities, and resource allocation.
  • Developed and maintained MIS/dashboards for effective decision-making by senior management.
  • Conducted technical and HR interviews, focusing on SAP, Cloud, and effective recruitment processes.
  • Collaborated with business leaders to analyze staffing needs and optimize talent acquisition strategies.
  • Facilitated communication between stakeholders, vendors, and team members.
  • Implemented change control measures as needed throughout the duration of a project.
  • Created and maintained comprehensive project documentation, plans and reports.
  • Prepared business cases for new projects by analyzing costs versus benefits.

Senior Process Associate

Tata Consultancy Services
PUNE
11.2012 - 11.2022
  • Led the team to achieve daily sales targets for personal loans, top-up, and balance transfers.
  • Ensured compliance with underwriting norms and company policies in loan disbursement processes.
  • Generated and converted quality leads, streamlining the lead-to-disbursement process.
  • Managed cross-functional projects in Salesforce and automation tools, like RPA and OCR, to enhance sales processes.
  • Developed innovative strategies for market expansion in rural areas, leveraging multiple communication channels.
  • Assessed company operations for compliance with safety standards.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Analyzed key performance indicators to identify effective strategies.

Education

Bachelor of Science - Bachelor of Computer Application (B.C.A)

Karnataka University, Dharwad (KUD)
Sankeshwar
06-2008

Skills

  • KPI monitoring
  • Customer service
  • Loan processing
  • Project management
  • Sales strategy
  • Data analysis

Accomplishments

  • Received Debutant award on 4th Jul 2023 in Bajaj Finance
  • Received Heroes award on 2nd Dec 2023 in Bajaj Finance
  • Lean Six Sigma Green Belt Certification, 28th Aug 2014
  • On the Spot Award Awards for Excellence on the Spot Awards, October 27, 2014
  • Service & Commitment Award Service Awards Service Award 02-Nov-2015
  • Service & Commitment Award Service Awards Service Award, November 3, 2017

Languages

English
First Language
Marathi
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Kanada
Beginner
A1

Certification

  • Lean Six Sigma Green Belt Certification, 28th Aug 2014

Timeline

Deputy Area Manager

Bajaj finance Limited
02.2023 - Current

Project Management Officer

Tata Consultancy Services
12.2022 - 02.2023

Senior Process Associate

Tata Consultancy Services
11.2012 - 11.2022

Bachelor of Science - Bachelor of Computer Application (B.C.A)

Karnataka University, Dharwad (KUD)

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Ashish Hiremath