Ashish Kant
Jaipur
Summary
Experienced Cloud Support Engineer with a strong background in cloud computing, systems administration, and technical support. Proficient in managing and troubleshooting cloud environments across AWS, Azure, Skilled in monitoring, and optimizing cloud resources to ensure high availability and performance. Strong problem-solving abilities and excellent communication skills, enabling effective collaboration with cross-functional teams and a focus on delivering exceptional customer service. Passionate about staying updated with the latest cloud technologies and best practices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cloud Solution Administrator
Znet Technologies Pvt. Ltd
Jaipur
03.2021 - 07.2024
- Installed, configured, and deployed Linux servers, including CentOS, Ubuntu, and RHEL, according to organizational requirements and best practices.
- Set up and maintained system services such as Apache, Nginx, and MySQL to support web hosting, database management, and application deployment.
- Implemented and managed AWS Elastic Load Balancing to distribute incoming traffic across multiple EC2 instances, ensuring high availability and fault tolerance for web applications.
- Responsible for installing and troubleshooting IIS, FTP, Plesk, SolidCP, DNS, SSL, SmarterMail related issues to minimize downtime and ensure uninterrupted service.
- Provisioning Office 365 and G Suite and successfully migrating the client's emails from on-premise server to Office 365 and G Suite. Also, troubleshooting the email queries as per the issues raised by the client.
- Provisioning the VPS in our Hyper-V servers and increasing/decreasing the VM configurations as per the client request.
- We also provided dedicated servers to meet the client requirements.
- Precise provisioning of production servers using Hyper-V virtualization technology
- Successfully migrated several high-traffic websites to our hosting platform or our cloud server, reducing load times by over 50% and improving overall performance metrics.
- Providing Acronis backup solution and troubleshooting backup-related issues promptly and effectively.
- Managing Azure cloud storage, such as Azure file share and Blob storage, to store different types of data.
- Monitoring the shared server and updating the senior administrator if there is any issue, or raising the ticket to the client in case the client breaches any company policies.
Cloud Solution Engineer
Znet Technologies Pvt. Ltd
Jaipur
01.2019 - 03.2020
System Administrator
Znet Technologies Pvt. Ltd
Jaipur
06.2018 - 01.2019
Helpdesk Executive
Microsense Networks
07.2016 - 12.2016
- Managed and resolved guests' queries and issues effectively for monitoring switches, routers for smooth functioning of internet services, managing users, computer maintenance, troubleshooting, daily and weekly reporting to IT manager
- Supporting and coordinating the line division for effective functioning
Education
MBA - Information Technology
Gyan Vihar University
Jaipur, INDIA06-2018
B.B.A - Management
Poddar International College
Jaipur, INDIA06-2015
Skills
- Windows Server Administration
- Docker
- Hyper-V
- AWS
- Azure
- Terraform
- Linux Administration
Certification
- MCSA: Windows Server 2012, Exp. 12/31/21
- Plesk Obsidian Professional, Exp. 12/31/24
- Alibaba Cloud Professional
- RHCSA, Exp. 05/31/27
- 2x Microsoft Certified: Azure Administrator Associate AZ-103/104, Exp. 05/31/25
Projects
Automating backup tasks using DevOps Tools like Git, Terraform, Ansible & Jenkins on AWS cloud.
Phone
+91, 8233491155
Timeline
Cloud Solution Administrator
Znet Technologies Pvt. Ltd
03.2021 - 07.2024
Cloud Solution Engineer
Znet Technologies Pvt. Ltd
01.2019 - 03.2020
System Administrator
Znet Technologies Pvt. Ltd
06.2018 - 01.2019
Helpdesk Executive
Microsense Networks
07.2016 - 12.2016
MBA - Information Technology
Gyan Vihar University
B.B.A - Management
Poddar International College
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