ASHISH KUMAR
Working As Branch Manager At Chola Manadalam Investment Finance Company Ltd .(Housing Finance)
ARRAH,Bihar
Summary
Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Overview
15
15
years of professional experience
1
1
Language
Work History
Branch Manager
Cholamandalam Investment & Finance Company (H L)
2023.12 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
TSM - USED CV
TATA MOTORS FINANCE
2022.12 - 2023.08
- Customers & Dealers Relationship Management to ensure healthy portfolio through effective communication, Negotiation and assertive behaviour.
- Disbursement and collection targets allocation to them.
- Review and monitor team performance and deliverables.
- Created Targeted action plans to meet delivery timelines and targets .
- Training, upskilling and performance management of team members .
- Over achieved my yearly sales target 2019-20 I have implemented new procedures or system
- Skilled at working independently and collaboratively in a team environment.
Assistant Manager Tractor & Farm Equipment
Indusind Bank Ltd.
2014.10 - 2017.12
- I used To do file sourcing there and maintain my TAT and give better service to dealers and also manage my portfolio & meet target every month..
Business Executive in Non M&M Products
Mahindra Finance Ltd.
2013.09 - 2014.12
- Working there as a business executive and looking after Non M&M products (CAR MUV THREE WHEELER)
Sales officer
Chola Mandalam Investment & finance company ltd.
2009.10 - 2011.09
- Working there as a sales officer looking after vehicle finance in Patna location
Sales Executive
Chevrolet Dealer (Pandey Motors) Patna
2009.10 - 2011.09
- Working there as sales marketing executive looking after Patna Arrah & Buxar location & I was promoted as a team leader within 1 year.
Education
Graduation Bachelor of commerce -
Veer Kunwar Singh University
Intermediate (Com) - undefined
Sanjay Gandhi Collage Ara
Skills
Financial Services Professional with proven track Record in vehicle, Sales & Recovery
Interestsandachievements
- Public Speaking
- Active Volunteering in Corporate Sustainability Events
- Got Early promotion with my Yearly performance
- I love to helping people
Timeline
Branch Manager
Cholamandalam Investment & Finance Company (H L)
2023.12 - Current
TSM - USED CV
TATA MOTORS FINANCE
2022.12 - 2023.08
Assistant Manager Tractor & Farm Equipment
Indusind Bank Ltd.
2014.10 - 2017.12
Business Executive in Non M&M Products
Mahindra Finance Ltd.
2013.09 - 2014.12
Sales officer
Chola Mandalam Investment & finance company ltd.
2009.10 - 2011.09
Sales Executive
Chevrolet Dealer (Pandey Motors) Patna
2009.10 - 2011.09
Graduation Bachelor of commerce -
Veer Kunwar Singh University
Intermediate (Com) - undefined
Sanjay Gandhi Collage Ara
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