Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
ASHISH KUMAR

ASHISH KUMAR

Ranchi

Summary

Accomplished IT professional with 12 years of experience in infrastructure management, application support, and security services within the mining sector. Proven expertise with organizations including Coal India Ltd and Bharat Coking Coal Ltd, recognized for delivering tailored technical solutions and optimizing processes to enhance customer satisfaction. Strong project management and communication skills facilitate seamless operations and maintenance of critical systems while aligning technical strategies with business objectives. Committed to fostering team efficiency through mentoring and staff training, driving operational excellence in demanding environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Server, Network Admin & SOC

CSM Technologies Pvt Ltd (CMMiML5)
Ranchi, India
12.2022 - Current
  • SIEM Tools Endpoint Detection and Response (EDR) Network Access Control (NAC) & Data Loss Prevention (DLP) Vulnerability Assessment (VA) & Penetration Testing (PT) Firewall, IDS/IPS, and Advanced Security Tools Security Systems Expertise Database and Operating System Security Advanced Security Protocols Web Technologies & Protocols System Uptime & Maintenance Infrastructure Development & Expansion Security & Risk Management Backup Strategies & VPN Management Technical Support & System Optimization Problem-Solving & Performance Under Pressure.
  • Maintained accurate asset inventory records for servers, networking equipment, licenses tracking purposes.
  • Delivered responsive support for end-users by resolving issues promptly and providing clear communication throughout the process.
  • Facilitated smooth migrations between server platforms by developing comprehensive project plans that minimized service disruptions during transitions.
  • Trained new employees to perform duties.

Field Engineer/L2 NOC Engineer

Railtel Corporation Of India
Kolkata And Dhanbad
07.2014 - 12.2022
  • Managed network projects including design, deployment, and administration of OFC, MPLS, L2VPN, Turnkey CCTV Project, L3VPN, and Routing and Switching solutions.
  • Conducted site surveys and coordinated with vendors to ensure adherence to project specifications
  • Delivered technical support and troubleshooting, optimizing network performance, and ensuring minimal downtime.
  • Design, implement, and maintain high- performance network infrastructures
  • Monitor network traffic and performance, swiftly addressing connectivity issues to ensure optimal uptime.
  • Configure and manage routers, switches, firewalls, and implement advanced network protocols such as VLANs, VPNs, and OSPF.
  • Prioritize network security through firewall management, intrusion detection, and encryption to protect sensitive information.
  • Maintain comprehensive network documentation for easy reference, and future scalability.
  • Collaborate with cross-functional IT teams to ensure seamless integration and operation of network services.
  • Provide user support and troubleshooting to maintain efficient network operations, and resolve any issues promptly.
  • Configured network equipment for installations, performed lifecycle refreshes, and performed post-installation testing for turnkey services.
  • Maintained hardware and software for networks, and assisted in the installation and upgrade of servers.
  • Managed network performance and implemented changes to improve efficiency.
  • Diagnosed and resolved complex network problems.
  • Conducted scheduled maintenance during non-peak hours to guarantee uninterrupted service, and restore network disruption.
  • Designed and updated firewalls, networks, infrastructures, and network scanning.
  • Responded to network security breaches by identifying, troubleshooting, and resolving vulnerabilities to protect clients.
  • Monitored, analyzed, and reconfigured network environments to accommodate future scalability and improve performance.
  • Liaised with team members to complete progress tracking checks, and deliver network projects before deadlines.
  • Implemented, tested, validated, and maintained networking services according to solution designs.
  • Extensively researched unfamiliar products and technologies in an effort to learn how best to use them.
  • Worked with executive management and department leaders to assess near- and long-term network capacity needs.
  • Monitored network services metrics to produce reports for a comprehensive performance overview.
  • Reduced downtime and ensured smooth operations by conducting regular preventative maintenance checks on telecommunications equipment.
  • Enhanced network performance by troubleshooting and resolving complex technical issues in a timely manner.
  • Contributed to the successful completion of major infrastructure upgrades, implementing cutting-edge technology solutions for clients.
  • Increased customer satisfaction with efficient installation, repair, and maintenance of telecom systems.
  • Monitored and analyzed system performance, such as network traffic, security, and capacity.
  • Reduced downtime by promptly identifying and resolving issues in fiber optic networks.
  • Supported emergency response efforts as part of a dedicated on-call rotation for urgent repairs or system outages affecting clients' networks.
  • I troubleshot routers, layer 2, and layer 3 switches, and network firewalls.
  • Assisted with month-end closing procedures by preparing necessary reports and reconciliations related to invoicing activities.
  • Installed fiber, Ethernet, and console cabling in a climate-controlled NOC.
  • Designed, tested, and implemented network servers, infrastructure, and software.

Network Administrator

ACTOSS TECHNOLOGY PVT LYD
Patna, India
05.2011 - 02.2014
  • Designed scalable networks that accommodated rapid organizational growth without sacrificing performance or reliability.
  • Streamlined communication between departments by designing and implementing efficient routing protocols.
  • Managed vendor relationships to ensure timely delivery of equipment, services, and support in accordance with project timelines.
  • Optimized network performance by proactively identifying and resolving bottlenecks.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Performed troubleshooting for Juniper, Cisco, and packet analysis.
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Planned implementation of network enhancements and upgrades.
  • Monitored network health using diagnostic tools, promptly addressing any anomalies detected.
  • Conducted regular maintenance tasks, proactively identifying issues before they escalated into larger problems.
  • Enhanced network security with the implementation of advanced Cisco technologies and best practices.

Education

Bachelor of Engineering - CSE

Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)
Bhopal
06.2010

12th - SCIENCE

RS MORE College
Dhanbad, India
10.2005

10th -

Zila School
Dhanbad, India
05.2002

MBA - IT & Marketing

Directorate Of Distance Education
Swami Vivekanand Subharti University

Skills

  • Network Administration
  • System security
  • Incident Response and Management
  • SSL Certificates
  • Vulnerability Assessment and Penetration Testing
  • OFC, CCTV, LAN, WAN
  • SIEM, Nmap, OWASP, Burp Suite, and Nessus
  • Log Management and Analysis
  • Endpoint Security
  • Security Audits and Compliance
  • Load balancing techniques
  • Backup and recovery
  • DNS Management
  • Server migration planning
  • Server management
  • Windows Server management
  • Patch management
  • Routing and Switching (OSPF, BGP, MPLS, L3VPN, L2VPN)
  • Capacity Plannin

Certification

  • CEH (EC Council)
  • JNCIA (Juniper Associate).
  • Fortinet- NSE3
  • Oracle Cloud Infra Foundation.
  • Pursuing MBA in IT & Marketing(Distance Education)
  • Microsoft Azure Cloud Security (AZ500).

Accomplishments

  • Supervised team of 15 staff members.

Timeline

Server, Network Admin & SOC

CSM Technologies Pvt Ltd (CMMiML5)
12.2022 - Current

Field Engineer/L2 NOC Engineer

Railtel Corporation Of India
07.2014 - 12.2022

Network Administrator

ACTOSS TECHNOLOGY PVT LYD
05.2011 - 02.2014

Bachelor of Engineering - CSE

Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)

12th - SCIENCE

RS MORE College

10th -

Zila School

MBA - IT & Marketing

Directorate Of Distance Education

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