Reliable manager with proven success in high-volume, fast-paced environments. Expertise in leading teams to achieve objectives within strict timelines, utilizing strong communication and collaboration skills. Over 4+ years of management experience, excelling in team building, motivation, and customer relations. Committed to enhancing employee engagement and performance through effective training and morale-building strategies.
Overview
6
6
years of professional experience
Work History
Area Manager
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LTD
04.2024 - Current
Led a team of 4 individuals to meet monthly targets and enhance market share consistently.
Managed overall affluent business relationships for West 2 to exceed market share through training and strategies.
Identified areas needing improvement and implemented necessary changes, achieving 98% performance consistency and a 51% increase in market share, with year-on-year growth extended by 175%.
Oversaw daily operations to ensure sales and issuance remained on track for effectiveness and quality business standards.
Enhanced team productivity by streamlining processes and implementing efficient systems through daily reviews and key deliverables.
Facilitated a successful sales team that consistently achieved and exceeded monthly sales targets for qualifying rewards and incentive slabs.
Expanded market share through effective prospecting, lead generation, and negotiation skills with partner relationships.
Sales Manager
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LTD
12.2023 - 03.2024
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Created compelling presentations that highlighted product features/benefits to potential clients while addressing their pain points directly.
Management Trainee[ L - 4]
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LTD
06.2022 - 11.2023
Managing wealth segment[Affluent] of IndusInd bank for investment & diversification of funds leading to maximum returns.
Marketed products & plans of the company to Ultra HNI/NRI clients.
Maximized outreach by implementing marketing strategies to grow the customer base.
Created email newsletters in line with a communications plan and monitored performance statistics against KPIs, making recommendations for continual improvement opportunities.
Evaluated financial impacts of new business by analyzing risks, costs and opportunities.
Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
Marketing Intern
FRAXOTIC INNOVATION PVT LTD
02.2021 - 05.2021
Completed Research on product implementation in the live market. Also worked on how a winning product is to be launched while using the 4P's concept.
Worked with marketing managers to develop digital campaign strategies, researching target audiences on Facebook, Google, and LinkedIn.
Participated in brainstorming meetings to develop new slogans, advertisements, and marketing outlets for rebranding efforts.
Carried out research and prepare presentations for promotional products in collaboration with colleagues.
Created customer awareness of goods, services and special promotions with creative advertising strategies.
Campus Ambassador
PayTM
06.2020 - 08.2020
To make several visits and to communicate with senior officials of different educational organizations in order to make them aware of Paytm Payment Gateways.
Wrote, gathered content and distributed newsletters to share updates with students.
Education
Master of Business Administration - Marketing & Operation
ICFAI BUSINESS SCHOOL[IBS]
Powai Mumbai , India
01-2022
Bachelor of Business Administration - Marketing
TECHNO INDIA KOLKATA
Kolkata, WB
01-2020
Skills
Oratory skills
Active listening
Team leadership
Collaboration
Problem solving
Adaptability
Microsoft PowerPoint
Strategic thinking
Accomplishments
Certification in Brand Management
Certification in Foreign Trade Practices and Management
Languages
English
Advanced
C1
Hindi
Advanced
C1
Interests
Gardening
Cooking
Timeline
Area Manager
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LTD
04.2024 - Current
Sales Manager
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LTD
12.2023 - 03.2024
Management Trainee[ L - 4]
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LTD
06.2022 - 11.2023
Marketing Intern
FRAXOTIC INNOVATION PVT LTD
02.2021 - 05.2021
Campus Ambassador
PayTM
06.2020 - 08.2020
Master of Business Administration - Marketing & Operation