ASHISH KUMAR BHAT
Navi Mumbai
Summary
Microsoft Certified Professional with over 10 years of hands-on experience in infrastructure and IT service delivery, specializing in Microsoft 365 administration, Azure platform operations, and enterprise identity management. Expert in leveraging Microsoft Graph API and Azure AD app integrations to streamline access control, automate token-based workflows, and enhance cross-system collaboration. Proven success in deploying certificate-based authentication, enforcing Zero Trust policies, and utilizing PowerShell and Azure Automation to scale operations securely and efficiently. Known for combining deep technical acumen with a strategic mindset, ensuring compliance, performance, and stakeholder alignment across modern cloud environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Specialist
HCL Technologies
Lucknow
10.2022 - Current
- Led planning and deployment of SaaS applications for enterprise clients, including documentation creation.
- Architected and enforced Zero Trust identity controls using Conditional Access for users, devices, and applications.
- Delivered Azure SSO integrations, SCIM provisioning, and OIDC/SAML troubleshooting across hybrid environments.
- Administered application registrations, consent workflows, and access governance via Microsoft Graph API.
- Collaborated with SOC/SIEM teams to address identity-related security incidents efficiently.
- Built automation runbooks for identity lifecycle management, token generation, and SharePoint API access.
- Managed identities, including users, guests, devices, service principals, and managed identities securely.
- Hardened endpoints through Intune policies and restricted access to removable devices.
IT Analyst
Tata Consultancy Services
Pune
12.2020 - 02.2022
- Delivered enterprise mobility solutions using Intune MDM, Autopilot, and secure BYOD configurations.
- Deployed applications across Android, iOS, and Windows through business channels and custom packaging.
- Enforced app protection and compliance policies while restricting device access via OMA-URI.
- Resolved mailbox and Outlook issues in Exchange Online and Teams within hybrid environments.
- Implemented sensitivity labeling, DLP, and Azure Information Protection for enhanced data governance.
- Automated device tasks and application flows using PowerShell and scripting tools.
- Managed Azure configurations including Conditional Access, virtual machines, VNets, and NSG rules.
- Administered Office 365 licensing, mail flow management, and user provisioning.
Senior Specialist (Messaging and Office 365)
HCL Technologies
Noida
01.2019 - 12.2020
- Managed client Exchange environment, addressing service concerns for Exchange Online and Office 365.
- Troubleshot Azure Joined devices and COD issues for enrollment, application deployment, and PIN resets.
- Resolved on-premises and online Exchange issues related to Outlook configuration, installation, and synchronization.
- Handled mailbox migration challenges, including inactive mailboxes, archiving, and permission issues.
- Configured mail flow settings including ATP, DKIM, DMARC, data loss prevention, and retention policies.
- Set up Exchange Online Protection while managing DNS records.
- Oversaw security trust portal to ensure compliance with security standards.
- Created labels for sensitive data management in emails and attachments.
SME Microsoft 365
Convergys India
Gurugram
10.2015 - 12.2018
- Company Overview: Global provider of customer management and business process outsourcing solutions
- Managing Exchange Admin Center for office 365
- Managing and troubleshooting hybrid Exchange on-premises and exchange online environment
- Performing all mailbox migrations type to office 365 that Microsoft supports
- Working with PowerShell to automate the process
- Setting up mail flow per admins requirement
- Setting up Exchange online protection and managing DNS
- Client connectivity: Auto discover, Outlook, iPhone, Android
- Mail Flow and Protection: Malware Filters, Connection Filters, Spam Filters, Outbound Spam, Blacklisting, Quarantine, Transport Rules, Message Trace, Connectors
- Directory Synchronization using Microsoft AD Connect tool
- Compliance Management: In Place eDiscovery and Hold, Litigation hold Audit reports, Data Loss Prevention, Retention Policies, Retention Tags, and Journaling
- Recipient/User Management: Managing Resources like Mailboxes, Distribution Lists, Dynamic Distribution Lists, and O365 group, O365 Mailboxes, Shared Mailboxes, Calendars, Room Mailboxes, Mail Contact, Mail Users, Recovering mailboxes and users, Delegate access over Mailbox and Calendars
Analyst (Advisory-RRAS)
PwC
Dadar
04.2014 - 08.2014
- Company Overview: Global leader in assurance, tax, and advisory services
- Providing value added customer services by attending to Partner queries and issues by conducting software reviews
- Securing the data and information from the Vulnerability point of view
- Monitoring the Systems to check authorization of the software (system and application) concern with partners
- Implementation of servers and in case of Linux or UNIX checking number of servers and installation details
- Scheduling and sharing automated and manual backups resulted from review
Jr. Web Developer
HKG ROX InfoTech
Rohini
07.2013 - 01.2014
- Company Overview: Company specializing in IT solutions and services
- Assisted development staff with the application design to facilitate effective use of database languages, methodologies and established standards
- Worked with development staff in approving database changes
- Recommended the procedures necessary to save, retrieve, and recover databases
- Preserve databases and servers
- Evaluate system performance
Education
MCA - Computer Applications Development
University of Allahabad
Allahabad, UP06.2013
BCA - Computer Applications Development
IGNOU
Allahabad, UP06.2009
High School Diploma -
Kendriya Vidyalaya
Allahabad, UP04.2004
High School Diploma -
Kendriya Vidyalaya
Allahabad, UP04.2002
Skills
- Microsoft Entra ID management
- SaaS deployment and governance
- Identity and access management
- Intune administration
- PowerShell scripting
- Microsoft 365 suite expertise
- Single sign-on (SAML and OIDC)
- Team collaboration skills
- Problem solving abilities
- Analytical thinking
- IT service management
- Automation strategies (Runbook and PowerApps)
- Zero Trust architecture implementation
- Microsoft Graph API management
Certification
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure Fundamentals
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Microsoft 365 Certified: Fundamentals
Accomplishments
- Endpoint management success: reduced external storage access incidents by 30% through implementing endpoint management strategies
- Client satisfaction boost: Enhanced client satisfaction by 40% through efficient Azure Single Sign-On integrations
- Operational efficiency improvement: streamlined operations, saving 20 hours monthly by automating tasks with PowerShell scripting
- Identity threat reduction: Achieved a 50% reduction in identity threats by implementing zero trust principles in client environments
Timeline
Technical Specialist
HCL Technologies
10.2022 - Current
IT Analyst
Tata Consultancy Services
12.2020 - 02.2022
Senior Specialist (Messaging and Office 365)
HCL Technologies
01.2019 - 12.2020
SME Microsoft 365
Convergys India
10.2015 - 12.2018
Analyst (Advisory-RRAS)
PwC
04.2014 - 08.2014
Jr. Web Developer
HKG ROX InfoTech
07.2013 - 01.2014
MCA - Computer Applications Development
University of Allahabad
BCA - Computer Applications Development
IGNOU
High School Diploma -
Kendriya Vidyalaya
High School Diploma -
Kendriya Vidyalaya
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