Looking for a challenging position in IT Infrastructure Management in a dynamic environment that encourages growth for excellence, with immense opportunities to contribute to different networking projects involving the latest technologies for mutual benefits.
Overall, I have over 9 years of experience in Information Technology, Infrastructure Designing, Administration Management, and Troubleshooting.
I am self-motivated, a tremendous hard worker, a quick learner, and a team player with strong analytical skills.
Currently employed with HCL Tech as Windows admin.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Specialist
HCL Tech Limited
Noida
01.2023 - Current
Strong knowledge of Windows Server operating systems (Windows Server 2012 R2, 2016, 2019).
Hands-on experience with the ITIL tool ServiceNow.
Strong knowledge of incident and change management, and task tickets.
Familiarity with Active Directory, DNS, DHCP, and other network services.
Experience with virtualization technologies (VMware, Hyper-V).
Knowledge of security best practices and tools.
Strong problem-solving and troubleshooting skills.
Excellent communication and interpersonal skills.
Servers decommissioning for both physical and virtual servers.
Working on reboot management and patch management.
Installation, configuration, and troubleshooting of Windows servers (physical and virtual).
Installation/upgradation of the latest Windows security updates, service packs, and firmware on all servers remotely.
Taking care of regular operations activities, including Windows OS, hardware, and other Microsoft applications. Troubleshooting any OS-related issue, taking support, and working with Microsoft if the issue is critical and a quick resolution is needed.
Taking care of the change control implementation and execution process.
Work on the internal/external escalation matrix for customers and vendors for incident management.
Handling bridge calls on planned power outages at various sites by following change management.
Responsible for server uptime, usage statistics, performance tuning, and report generation.
Migrate the physical server to a virtual server using the VMware Converter (P2V & V2V Converter).
Good knowledge of FSMO roles assignment in an AD environment.
Creating and Managing Virtual Machines and Templates.
Monitoring of event logs, utilization of CPU/memory, and free space in the server hard disk.
Manage Active Directory and Group Policy Objects (GPOs).
Implement and maintain backup and recovery solutions.
Troubleshoot and resolve technical issues related to Windows servers and systems.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
Knowledge of Tree size & Storage EXE tool (For ACL)
Windows Server Administrator
Midland Credit Management an Encore Capital Group of Company
Gurugram
12.2021 - 12.2022
Administering Windows 2012, 2016, and 2019 servers. Set up server, storage infrastructure, in coordination with the application team and OEM.
Handling rack servers, blade servers, and chassis of HP, Dell, and Hitachi.
Handle Blade server and Blade chassis/enclosure setup and implementation.
Coordinating with vendors and OEMs for server and storage issues.
Should have the required level of hardware troubleshooting skills and call escalation to tech support.
Monitor and health check of IT infrastructure across the data center.
Hands-on in handling AD, DNS, and DHCP.
Creating a structured group policy and maintaining it.
Knowledge of file servers, DFS, and print servers.
Excellent troubleshooting skills on Windows infrastructure. Coordination with different teams or vendors.
Anti-Virus Support – Endpoint Security: Trend Micro and McAfee installation of anti-virus on desktops (agent) and cleaning of viruses.
Call closure within norms - remote/on-site; security and compliance tickets will be closed on high priority.
System Administrator
TEVA API INDIA PVT. LTD. (Payroll Company is Interface Techno System)
Gwalior
11.2016 - 12.2021
System Administrator
SCINDIA KANYA VIDYALAYA
Gwalior
08.2015 - 11.2016
Education
MCSA - Microsoft
E-Biz Technocraft
Gwalior
09-2011
Diploma - Advance Diploma in Computer Hardware & Network