Summary
Overview
Work History
Education
Skills
Languages
Websites
Certification
Accomplishments
Timeline
Generic

ASHISH KUMAR SWAMI

Gurugram

Summary

  • Looking for a challenging position in IT Infrastructure Management in a dynamic environment that encourages growth for excellence, with immense opportunities to contribute to different networking projects involving the latest technologies for mutual benefits.
  • Overall, I have over 9 years of experience in Information Technology, Infrastructure Designing, Administration Management, and Troubleshooting.
  • I am self-motivated, a tremendous hard worker, a quick learner, and a team player with strong analytical skills.
  • Currently employed with HCL Tech as Windows admin.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Technical Specialist

HCL Tech Limited
Noida
01.2023 - Current
  • Strong knowledge of Windows Server operating systems (Windows Server 2012 R2, 2016, 2019).
  • Hands-on experience with the ITIL tool ServiceNow.
  • Strong knowledge of incident and change management, and task tickets.
  • Familiarity with Active Directory, DNS, DHCP, and other network services.
  • Experience with virtualization technologies (VMware, Hyper-V).
  • Knowledge of security best practices and tools.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Servers decommissioning for both physical and virtual servers.
  • Working on reboot management and patch management.
  • Installation, configuration, and troubleshooting of Windows servers (physical and virtual).
  • Installation/upgradation of the latest Windows security updates, service packs, and firmware on all servers remotely.
  • Taking care of regular operations activities, including Windows OS, hardware, and other Microsoft applications. Troubleshooting any OS-related issue, taking support, and working with Microsoft if the issue is critical and a quick resolution is needed.
  • Taking care of the change control implementation and execution process.
  • Work on the internal/external escalation matrix for customers and vendors for incident management.
  • Handling bridge calls on planned power outages at various sites by following change management.
  • Responsible for server uptime, usage statistics, performance tuning, and report generation.
  • Migrate the physical server to a virtual server using the VMware Converter (P2V & V2V Converter).
  • Good knowledge of FSMO roles assignment in an AD environment.
  • Creating and Managing Virtual Machines and Templates.
  • Monitoring of event logs, utilization of CPU/memory, and free space in the server hard disk.
  • Manage Active Directory and Group Policy Objects (GPOs).
  • Implement and maintain backup and recovery solutions.
  • Troubleshoot and resolve technical issues related to Windows servers and systems.
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
  • Knowledge of Tree size & Storage EXE tool (For ACL)

Windows Server Administrator

Midland Credit Management an Encore Capital Group of Company
Gurugram
12.2021 - 12.2022
  • Administering Windows 2012, 2016, and 2019 servers. Set up server, storage infrastructure, in coordination with the application team and OEM.
  • Handling rack servers, blade servers, and chassis of HP, Dell, and Hitachi.
  • Handle Blade server and Blade chassis/enclosure setup and implementation.
  • Coordinating with vendors and OEMs for server and storage issues.
  • Should have the required level of hardware troubleshooting skills and call escalation to tech support.
  • Monitor and health check of IT infrastructure across the data center.
  • Hands-on in handling AD, DNS, and DHCP.
  • Creating a structured group policy and maintaining it.
  • Knowledge of file servers, DFS, and print servers.
  • Excellent troubleshooting skills on Windows infrastructure. Coordination with different teams or vendors.
  • Anti-Virus Support – Endpoint Security: Trend Micro and McAfee installation of anti-virus on desktops (agent) and cleaning of viruses.
  • Call closure within norms - remote/on-site; security and compliance tickets will be closed on high priority.

System Administrator

TEVA API INDIA PVT. LTD. (Payroll Company is Interface Techno System)
Gwalior
11.2016 - 12.2021

System Administrator

SCINDIA KANYA VIDYALAYA
Gwalior
08.2015 - 11.2016

Education

MCSA - Microsoft

E-Biz Technocraft
Gwalior
09-2011

Diploma - Advance Diploma in Computer Hardware & Network

IIHT
Gwalior
12-2010

B.Com - Accounting And Finance

Madhav Collage
Gwalior
03-2009

12th Standard - Maths

Govt Boys Higher Secondary School
Morena
03-2006

High School Diploma -

Bal Mandir High Schgool
Morena
03-2004

Skills

  • Windows Server administration
  • Incident management
  • Change management
  • Active Directory management
  • Virtualization technologies
  • Documentation skills
  • VMware virtualization
  • Hyper-V
  • Print Server
  • File server
  • DFS management

Languages

Hindi
First Language
English
Advanced (C1)
C1

Certification

  • MCTS (70-640)

Accomplishments

  • Successfully deliver the domain migration project (JNJ to Kenvue)
  • Partially part of NAS Data Migration JNJ to Kenvue ( L Drive Data Migration)

Timeline

Technical Specialist

HCL Tech Limited
01.2023 - Current

Windows Server Administrator

Midland Credit Management an Encore Capital Group of Company
12.2021 - 12.2022

System Administrator

TEVA API INDIA PVT. LTD. (Payroll Company is Interface Techno System)
11.2016 - 12.2021

System Administrator

SCINDIA KANYA VIDYALAYA
08.2015 - 11.2016

MCSA - Microsoft

E-Biz Technocraft

Diploma - Advance Diploma in Computer Hardware & Network

IIHT

B.Com - Accounting And Finance

Madhav Collage

12th Standard - Maths

Govt Boys Higher Secondary School

High School Diploma -

Bal Mandir High Schgool
ASHISH KUMAR SWAMI