Sports
Ashish Madhyala
Manager - Fraud Risk Management
Hyderabad
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Manager - Fraud Risk Management
HSBC
Hyderabad
07.2022 - Current
- Taught employees how to control risks at front line.
- Implemented financial risk management policies, limits and strategies that complied with standards and strategic imperatives of organization.
- Identified key risks and mitigating factors of potential investments such as asset types and values, legal and ownership structures and industry segments.
Senior Fraud Officer
HSBC
Hyderabad
05.2020 - 06.2022
- Learned new skills and applied to daily tasks.
- Conducted prompt and thorough investigations on referred files.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Provided exemplary level of customer service to clients and company personnel.
Fraud Officer
HSBC
Hyderabad
08.2016 - 04.2020
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
Customer Service Executive
Amazon
Hyderabad
11.2015 - 05.2016
Process Associate
Genpact
Hyderabad
08.2014 - 11.2015
Education
B.Tech - IT
GRIET
Hyderabad 10.2010 - 06.2014
Skills
Fraud detection
undefinedCertification
Lean Six Sigma Green Belt
Interests
Timeline
Lean Six Sigma Green Belt
07-2022
Manager - Fraud Risk Management
HSBC
07.2022 - Current
Senior Fraud Officer
HSBC
05.2020 - 06.2022
Fraud Officer
HSBC
08.2016 - 04.2020
Customer Service Executive
Amazon
11.2015 - 05.2016
Process Associate
Genpact
08.2014 - 11.2015
B.Tech - IT
GRIET
10.2010 - 06.2014
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