Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Ashish Madhyala

Manager - Fraud Risk Management
Hyderabad

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
years of professional experience
1
Certification
4
years of post-secondary education

Work History

HSBC
Hyderabad

Manager - Fraud Risk Management
07.2022 - Current

Job overview

  • Taught employees how to control risks at front line.
  • Implemented financial risk management policies, limits and strategies that complied with standards and strategic imperatives of organization.
  • Identified key risks and mitigating factors of potential investments.

HSBC
Hyderabad

Senior Fraud Officer
05.2020 - 06.2022

Job overview

  • Learned new skills and applied to daily tasks to improve efficiency.
  • Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
  • Provided exemplary level of customer service to clients and company personnel.

HSBC
Hyderabad

Fraud Officer
08.2016 - 04.2020

Job overview

  • Contacted customers directly to notify of fraudulent activity and minimize impacts.

Amazon
Hyderabad

Customer Service Executive
11.2015 - 05.2016

Genpact
Hyderabad

Process Associate
08.2014 - 11.2015

Education

GRIET
Hyderabad

B. Tech from IT
10.2010 - 07.2014

University Overview

I've discontinued my Graduation

Sri Chaitanya Junior College
Alwal, Secunderabad

04-2012

Shantiniketan Vidhyalaya
Shamirpet, Hyderabad

03-2008

Skills

  • Ul>
  • Fraud detection
  • P>Types of fraud
  • P>Active Listening
  • P>MS Office
  • P>Report generation
  • P>Concise time management
  • P>Accuracy and efficiency
  • P>Self-Motivated
  • P>Excellent Communication
  • P>Risk Management

Certification

Lean Six Sigma Green Belt

Interests

Sports

Timeline

Lean Six Sigma Green Belt

07-2022

Manager - Fraud Risk Management

HSBC
07.2022 - Current

Senior Fraud Officer

HSBC
05.2020 - 06.2022

Fraud Officer

HSBC
08.2016 - 04.2020

Customer Service Executive

Amazon
11.2015 - 05.2016

Process Associate

Genpact
08.2014 - 11.2015

GRIET

B. Tech from IT
10.2010 - 07.2014

Sri Chaitanya Junior College

Shantiniketan Vidhyalaya

Ashish MadhyalaManager - Fraud Risk Management