Ashish Nandurkar

Fulfilled customer requirements through on-site and remote support for installations and quality assurance.
Supported Meta, Google, Amazon, Equinix, and Vocus with on-site operations in Singapore.
Assisted in deploying Google Seax project in Malaysia, focusing on seamless execution.

• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Troubleshot network backhaul hardware and media-related issues, enhancing network reliability.
• Identified and resolved service-affecting and non-service-affecting faults, including link flapping and input/output errors, to maintain optimal network performance.
• Assisted Level 1 team in clearing service-affecting alarms within SLA, ensuring timely service restoration.
• Coordinated with vendor TAC teams to resolve hardware media faults in Ciena SDH, DWDM, and OTN product lines.
• Collaborated with Level 3 teams and vendor partners to achieve permanent fault rectification within defined SLAs.
• Updated optical fiber dockets to restore media-related faults in active network using HPSM tool.

• Provided technical support for Bharti Extreme project, ensuring seamless integration and node readiness.
• Managed service migration and troubleshooting for nodes on Bharti Extreme project, enhancing operational stability.
• Provided technical support for VIL_EPT packet project in Kerala, optimizing equipment performance and reliability.
• Conducted integration and troubleshooting for nodes within VIL_EPT Kerala project, ensuring successful deployment and functionality.
• Executed commissioning and software upgrades on Ciena 6500 with 2-slot and 14-slot configurations.
• Handled commissioning and software upgrades on Ciena 5164 and 3948 packet equipment.
• Acted as a technical support engineer for the Bharti Coil project, ensuring effective node operations.
• Oversaw commissioning and software upgrades on Ciena RLS R4 and R8 for Bharti Coil project.

• Managed 400 kilometers area with 22-member team for fiber and equipment maintenance, ensuring operational efficiency.
• Oversaw maintenance of OFC, ducts, JCS, tools, and tester consumption.
• Provided timely support for material dispatch across the entire area.
• Tracked dark fiber readiness and coordinated overhead to underground case uploads in GIS for accurate reporting.
• Monitored fiber readiness for broadband rings and business-to-business mobility paths to support connectivity initiatives.
• Managed tracking of IRU fiber cuts and coordinated governance meetings.
• Distributed daily trouble ticket updates to team with necessary follow-ups.
• Validated daily CMO reports for 2G, 3G, and 4G; published results to management.

• Coordinated with field team to provide technical support for Ciena LCD migration and Extreme L0 deployment on Bharti projects, ensuring successful project execution.
• Executed installation and commissioning of Ciena 6500, 5410, and 5430 at various locations across India.
• Installed and commissioned wave server and 6500 seven-slot systems for Airtel Metro project in Chennai.
• Provided technical support for LCD project, enabling deployment of 10G and 200G links, which improved network capacity.
• Facilitated technical support for Extreme L0 project, contributing to enhanced system performance and reliability.
• Supported JPMc project with expert technical guidance throughout the deployment process.
• Provided technical assistance for Railtel project, ensuring smooth operations.
• Managed link integration and migration as well as channel addition tasks.

• Executed installation and commissioning of Cisco 9019010 at Reliance AG 1 and AG 2 sites, ensuring network readiness.
• Managed link commissioning and power cable routine for Ciena 6500 series across Singapore and India, facilitating seamless connectivity.
• Performed installation and commissioning of double-decker 6500 at RCOM, enhancing channel migration from 40G to 100G.
• Conducted installation and testing of Genband G9 in Mumbai, Kolkata, and Delhi, optimizing network performance.

• Contributed to submarine project (SEA-ME-WE) with Tata Communications in Mumbai, enhancing regional connectivity.
• Managed collaboration with Melco (Mitsubishi Electric Corporation) for project execution, facilitating streamlined communication and project delivery.
• Supervised telecom equipment installations across multiple sites, ensuring timely completion in Mumbai, Delhi, and Chennai.