Ashish P Naik
Key Account Manager
Bengaluru,KA
Summary
Resourceful Sales and Account Manager with progressive career in various industries. Proven track record of increasing sales and revenue through excellent relationship-building skills, consistent follow-through with customers and exceptional negotiation abilities. Excellent consultative selling talents.
Overview
3
3
Languages
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Key Account Manager
Uber India
Bengaluru, Karnataka
08.2019 - Current
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Liaised between clients and support team to resolve issues quickly and effectively.
- Secured over 20 new accounts to increase company revenue and drive market share.
- Sourcing vehicles for government officials and police officers during COVID - 19 pandemic.
- Had led the vehicle and leads acquisition operation during the launch of Uber Black, Uber Connect respectively.
- Worked closely with the policy team and helped the team to organize signature campaigns for fare revision and submit the signatures to the transport secretary of the state.
- Have been a top performer for various months in the team. Received various appreciation mails from the fleet partners and also senior managers including India-SA Head of supply and driver operations.
Team Lead
Uber India
Bengaluru, Karnataka
08.2020 - 02.2021
- Directed and supervised team of 8 engaged in Remote activation and support team.
- Managed resources and time losses by addressing employee or production issue directly and implementing timely solutions.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Mentored newly hired employees on the whole Remote activation process and SOPs.
- Audited team performance and processed monthly incentives accordingly.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly performance reporting. Used Microsoft Word and other tools to create documents and other communications.
Seller Support Associate
Amazon India
Bengaluru, Karnataka
03.2017 - 10.2017
- Provided seller support on refunds, posted feedback and policy changes.
- Answered questions regarding seller inventory, shipping, payments and buyer complaints.
- Advocated for sellers and provided feedback to enhance selling process for overall improvements.
- Provided sellers with accurate information concerning platform policies for sales, database issues and listing inaccuracies.
Education
Bachelor of Engineering - Electronics And Communication Engineering
SJBIT
Bengaluru 08.2012 - 09.2016
Skills
Relationship building and management
Written and verbal communication
Contract Negotiation
Account oversight
Progress reporting
Account servicing
Accomplishments
- Used Microsoft Excel to develop performance tracking spreadsheets.
- Collaborated with team of four in the development of Uber Black.
- Supervised team of eight staff members.
Timeline
Team Lead
Uber India
08.2020 - 02.2021
Key Account Manager
Uber India
08.2019 - Current
Seller Support Associate
Amazon India
03.2017 - 10.2017
Bachelor of Engineering - Electronics And Communication Engineering
SJBIT
08.2012 - 09.2016