Summary

Overview

Work History

Education

Skills

Accomplishments

Projects

Languages

Timeline

Ashish Pokhriyal

Noida

Summary

Seasoned Application Development Senior Analyst with 7.5 years working projects to timely completion. Skilled at weathering unforeseen speed bumps in development lifecycles. Dedicated to helping developers and other personnel coalesce around projects to produce exceptional development output.

Overview

years of professional experience

Work History

Application Development Senior Analyst

Accenture

03.2021 - Current

Work in Technical Design Document
Customized and Configured Customer Service Solutions
Extended the functionality of customer service by using Plugins, Webresources and custom workflows
Customized and Configured Unified Service Desk (USD)
Defect Management for prod environment
Delivered Application Support and Troubleshooting

MS Dynamics 365 Technical Consultant

Cynoteck Solutions Pvt Ltd

06.2017 - 03.2021

Developed business solutions using Microsoft Technologies like MS Dynamics CRM D365, 2016, 2015 Entity, Views, Web resources, Ribbon, configuration and customization
Expertise in configuring security roles, business units, teams, field security profiles, callout to CRM API, and CRM plugins
Good knowledge of Web Development skills - HTML, CSS, JavaScript, and Visual Studio
Experience in developing workflows, plugins, business processes, business rules and fetch XML-based reports

Education

Bachelor of Technology - Electrical and Electronics engineering

Graphic Era Hill University

dehradun, Uttarakhand

08.2015

Intermediate - Physics, Chemistry, Maths

SGRR School Balawala

dehradun, Uttarakhand

04.2010

Skills

Dynamics CRM 2015/2016
MS Dynamics 365
Model Driven App
Fetch Xml
Report
C#

Power Automate
Performance Optimization
Azure synapse
Unified service Desk
Javascript

Accomplishments

Supervised team of 6 staff members.
Managed and resolved defect tracking and resolution processes, ensuring timely identification and mitigation of issues.
Achieved Improved USD performance by completing optimization of USD Action calls with accuracy and efficiency.
Successfully obtained certification in PL-600: Microsoft Power Platform Solution Architect.
Successfully obtained certification in PL-900: Microsoft Power Platform Fundamentals.

Projects

Think Beyond

(03/2021 - Present)

Customized and configured USD and Dynamics Online.
Created Plugins and written unit test for them.
Created Custom workflow and written unit test for them.
Created BPF as per business logic, Web resources and Business Rule.
Optimized the existing configuration of USD to improve its performance.
Managed team of 5 people in order to fix defects of UAT environment.
Work on Production Incidents
Provide Support to production Users.

CTS-Audits

(06/2019 - 03/2021)

Gathered the Business Requirement and Created functional and Technical document
Oversaw the daily tasks of the 3 members team to ensure the timely completion of sprint goals and deliverables.
Customized and Configured Dynamics 365 for sales.
Created and modified Entities, forms, fields, BPF and views.
Implement functionality according to need, using MS Flow, web-resources, Business Rules and Plugins.
Created SSRS Reports for analytics.
Manually deployment of solution to production.

MGO (Macias Gini & O’Connell LLP)

(01/2019 - 06/2019)

Created and modified forms, fields and views.
Implement functionality according need-using workflows, web-resources.
Created Custom reports using fetch XML and visual studio 2012.

JLL (Jones Lang LaSalle Incorporated)

(06/2017 - 12/2018)

Analyzed SQL query and convert them into Fetch XML.
Created custom reports using fetch XML for Dynamics CRM Online.