Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
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Karthick Jegamohanan

Data Engineering Specialist - Team Lead @ Accenture
Chennai,TN

Summary

Energetic Data Engineering Specialist offering wealth of experience in technical troubleshooting and problem-solving business issues. Hardworking, educated and willing to go extra mile to complete any task. Skilled programming in Informatica, SQL,C#,Oracle,Teradata and SQL Server 2016 to develop and provide operations support for Data Warehouse and Web applications.

Currently showing interest in emerging technologies such as Amazon Web Services, Python programming and Artificial Intelligence.

Overview

6
6
years of post-secondary education
10
10
years of professional experience

Work History

Application Development Senior Analyst

Accenture - India Delivery Centre
CHENNAI, Tamil Nadu
09.2018 - Current
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
  • Managed use of SQL Server databases and configured and upgraded new ones.
  • Oversaw development and maintenance of Microsoft Server.
  • Led team in delivery of both production/Development project, resulting in Delivery of support and applications to Client.
  • Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
  • Obtained, organized and developed training procedure manuals, guides and course materials.
  • Designed, planned, organized and directed orientation and training programs for employees or customers.
  • Completed projects in alignment with target deadlines and financial objectives.
  • Offered specific training programs to help workers maintain or improve job skills.
  • Spearheaded Weekly technical discussion roundtables to track progress and optimize future resource distribution.
  • Formulated strategies for application development framework creation and developmental processes.
  • Defined project-wide performance metrics such as developmental milestones, timeline goals and required completion dates.
  • Communicated directly with project stakeholders, providing timely updates on project advancement.
  • Developed and implemented personalized client solutions using ASP.NET and Power shell programming language expertise.
  • Utilized such technologies as ASP.NET , HTML5, JavaScript and SQL Server 2016 to develop new applications.
  • Worked closely with other team members in such tasks as troubleshooting and debugging.
  • Designed best practice documentation for development of Applications.
  • Communicated technical risks and benefits to management and key stakeholders.
  • Participated with clients in discussion meetings.
  • Resolved system test and validation problems to provide normal program functioning.
  • Collaborated with engineers, system analysts, and programmers regarding project capabilities and limitations to deliver optimal functionality.
  • Created software applications in test-driven development (TDD) environment.
  • Designed and developed application test scripts.
  • Provided code maintenance and system upgrades to maximize performance.
  • Participated in design and planning exercises for future software rollouts.

Operations Support Engineer

Accenture LLP
PLEASONTON, CALIFORNIA
10.2015 - 09.2018
  • Executed various techniques, including proactive Monitoring,tracking and maintenance of application servers and systems.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Developed and tested new product offerings prior to release to assist development team in bug identification.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Retained existing clients and helped Accenture in getting 3 new Projects by extending high quality and efficient support service.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Processed over 30-40 support requests weekly for technical assistance on wide range of issues related to Teradata and Clarity ETL.
  • Devised solutions to operations issues related to Wintel Servers and Epic Clarity Application, working closely via phone, email, live chat and web teleconference.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Teradata Application DBA

Accenture - India Delivery Centre
CHENNAI, Tamil Nadu
01.2014 - 10.2015
  • Handled day-to-day running of Clarity Project, ensuring high levels of productivity and progression.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Increased customer satisfaction by resolving Production ETL issues.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Conducted research, gathered information from multiple sources and presented results.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed team communications and information for meetings.
  • Completed and Managed Change task to ensure compliance with SOX Compliance regulations.

Datawarehouse Developer

Cognizant Technology Solutions - India
CHENNAI, Tamil Nadu
08.2010 - 01.2014
  • Reviewed project requests describing database user needs to estimate time and cost required to accomplish projects.
  • Collaborated with system architects, design analysts and others to understand business and industry requirements.
  • Developed and delivered business information solutions.
  • Gathered, defined and refined requirements, led project design and oversaw implementation.
  • Designed data models for complex analysis needs.
  • Developed database architectural strategies at modeling, design and implementation stages to address business or industry requirements.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.
  • Worked closely with clients to establish specifications and system designs.
  • Built, tested and deployed scalable, highly available and modular software products.
  • Partnered with team members, including Developers, Support Team and Testing Team to minimize project delays.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Performed unit testing to uncover bugs and troubleshoot sytem issues prior to application launch.

Education

Master of Computer Applications - Computer And Information Sciences

College Of Engineering
Guindy
07.2007 - 05.2010

Bachelor of Science - Computer Science And Programming

Jaya College Of Arts And Science
Thiruninravur
07.2004 - 05.2007

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Informatica PowerCenter

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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Application Development Senior Analyst

Accenture - India Delivery Centre
09.2018 - Current

Operations Support Engineer

Accenture LLP
10.2015 - 09.2018

Teradata Application DBA

Accenture - India Delivery Centre
01.2014 - 10.2015

Datawarehouse Developer

Cognizant Technology Solutions - India
08.2010 - 01.2014

Master of Computer Applications - Computer And Information Sciences

College Of Engineering
07.2007 - 05.2010

Bachelor of Science - Computer Science And Programming

Jaya College Of Arts And Science
07.2004 - 05.2007

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Karthick JegamohananData Engineering Specialist - Team Lead @ Accenture