To build career in a growing organization. Where I can get the opportunities to prove my abilities by accepting challenges. Fulfilling the organizational goal and climb the career ladder through continuous learning and commitment.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
Work History
Senior Customer Service Specialist
iEnergizer
09.2022 - 01.2026
Experience in Energizer US process
Joined iEnergizer in Sept 2022 (Credit One Bank Credit Card).
Worked as an executive for Credit cards for our client Credit One Bank.
Offering best possible options to Customer keep the account open, while handling their all queries and concerns.
Explaining about the benefits of the credit card, offers.
Worked as a Customer Service Specialist.
I was handling the portfolio of 2000 to 2200 accounts on monthly basis with 100% productivity & CSAT.
Credit One bank is one of the fastest growing credit card companies in USA.
Resolved customer issues through effective communication and problem-solving skills.
Education
Graduation - Bechlors Degree
UOU
Rishikesh
05.2022 - 04.2026
Diploma in Engineering -
Roorkee Intutute Of Technology
Roorkee
01.2017 - 01.2020
12th -
Viveka Academy Sr. Sec School
Rishikesh
01.2016 - 01.2017
10th -
Viveka Academy Sr. Sec School
Rishikesh
01.2014 - 01.2015
Skills
Self motive and a good team player
Ability to perform under pressure and meet deadline
Quick and always eager to learn new skills
Ability to communicate patiently
Hobbies and Interests
Playing badminton
Movies
Travelling and Vlog
Personal Information
Date of Birth: 07/15/99
Gender: Male
Nationality: Indian
Marital Status: Unmarried
Languages
English
Advanced
C1
Disclaimer
I hereby declare that all the above information is correct to the best of my knowledge and belief.