Summary
Overview
Accomplishments
Work History
Education
Skills
Timeline
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Ashish Sasidharan

Sales And Customer Success Management
Bengaluru,KA

Summary

Goal-oriented manager with distinguished experience in Media, Gaming, e-Commerce, ITESM and Fin-Tech industries across Start ups and Established organizations. Expert in increasing productivity, customer satisfaction and setting up GTM plan. Accomplished trust of customers with 16 years of experience facilitating and sustaining customer relationships. Ace at devising targeted approaches to meet needs of each client and attending to requests. Known for superior consultation skills and service to consistently exceed sales goals.

Overview

5
5
years of post-secondary education
16
16
years of professional experience

Accomplishments

- Setting up the Operations for an upcoming FinTech

- GTM Plan for Indian's First Digital Payments Gateway

- Recognized Next Generation Leader at Akamai

- Trained Coach

Work History

Major Account Manager

Akamai Technologies
Bengaluru, Karnataka
02.2017 - Current
  • Handle 15% of Akamai India Revenue
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Exceeded sales quotas by 180% and increased profitability through effective sales strategy and business planning..
  • New Customer acquisition - South India and SriLanka via Direct and Channel Sales
  • Investigated and integrated new strategies to expand business operations and grow customer base.
  • Creating Channels GTM Plan with specific accounts

Major Account Executive

F5 Networks
Delhi, Delhi
08.2016 - 01.2017
  • Drove sales by developing multi-million dollar contract sales.
  • Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
  • Resolved all vendor and account problems efficiently while exceeding sales quotas by 180%

Relationship Manager

Akamai Technologies
Bengaluru, Karnarak
04.2010 - 04.2016
  • Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business by 20% YoY

Team Leader Manager

e4e
Bengaluru, Karnataka
09.2006 - 03.2010
  • Led employee relations through effective communication, coaching, training and development.
  • Evaluated employee performance on Quarterly basis and coached and trained 40 team members, increasing quality of work and employee motivation.
  • Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.

Technical Trainer

CLI3L
Bengaluru, Karnataka
02.2005 - 08.2006
  • Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
  • Updated training coursework and requirements according to group and technology changes.
  • Trained and mentored over 100 new personnel hired to fulfill various roles.
  • Developed lesson plans, instructional materials and written practice tests for Sales and Technical training courses

Education

CCSP - Certified Cloud Security Professional

InfoSec
India
08.2021 - Current

Senior Management Programme - Senior Management Programme

Indian Institute of Management Kozhikode
India
08.2021 - Current

MBA - Sales And Project Management

Karnataka State Open University
Mysore
06.2012 - 07.2014

Bachelors of Commerce - Commerce

DR CV Raman University
Bilaspur
06.2008 - 07.2011

Skills

Customer relationship management

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Timeline

CCSP - Certified Cloud Security Professional

InfoSec
08.2021 - Current

Senior Management Programme - Senior Management Programme

Indian Institute of Management Kozhikode
08.2021 - Current

Major Account Manager

Akamai Technologies
02.2017 - Current

Major Account Executive

F5 Networks
08.2016 - 01.2017

MBA - Sales And Project Management

Karnataka State Open University
06.2012 - 07.2014

Relationship Manager

Akamai Technologies
04.2010 - 04.2016

Bachelors of Commerce - Commerce

DR CV Raman University
06.2008 - 07.2011

Team Leader Manager

e4e
09.2006 - 03.2010

Technical Trainer

CLI3L
02.2005 - 08.2006
Ashish SasidharanSales And Customer Success Management