JIRA / Confluence
ASHISH SATHYAN
Bengaluru,Karnataka
Summary
Experienced Program Manager with 9+ years of expertise in driving data-driven initiatives, optimizing operations, and enhancing product quality to improve customer experience. Skilled in leading cross-functional teams, executing strategic programs, and delivering scalable solutions that align with business goals. Adept at resolving complex product challenges by collaborating with engineering and product teams while leveraging data-driven insights to enhance performance. Strong advocate of SAFe and Agile methodologies, ensuring streamlined processes, continuous improvement, and team efficiency. Passionate leader committed to mentorship, team growth, and fostering a culture of innovation and excellence.
Overview
10
10
years of professional experience
Work History
Program Manager
Geidea
03.2024 - 01.2025
- Led enterprise-wide Agile transformation, driving alignment between multiple Agile Tribes and ensuring seamless execution of value streams
- Spearheaded Program Increment (PI) Planning, optimizing resource allocation and improving cross-team collaboration, leading to a 15% reduction in delivery delays
- Partnered with leadership to define program objectives, mitigating risks and ensuring on-time delivery of strategic initiatives
- Championed continuous improvement, implementing Agile best practices that improved sprint velocity by 20%
- Reduced technical debt by 35% and improved delivery timelines by scaling Agile methodologies across globally distributed teams while resolving complex dependencies through risk management strategies, ensuring program success Managed and mentored a high-performing team of 11, including 2 FTEs and 9 contractors, improving team engagement and productivity through career development initiatives and fostering a culture of collaboration and continuous improvement
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
Program Manager
Mpowered Health, Healthcare Innovation
06.2023 - 02.2024
- Optimized Agile execution, reducing bottlenecks by 25% through effective backlog refinement, sprint planning, and cross-functional collaboration
- Led the integration of Continuous Delivery (CI/CD) pipelines, resulting in 30% faster deployments and increased system reliability
- Implemented process automation, reducing manual work and increasing efficiency in product development cycles
- Coached teams on Agile principles, fostering a culture of self-organization and ownership, which improved team productivity by 18%
- Drove stakeholder alignment, acting as a bridge between business and technology teams to ensure strategic initiatives were met
- Mentored a team of 22 professionals, including across engineering, analytics, and QA teams, increasing employee retention by 15% through targeted upskilling and fostering a culture of innovation and collaboration.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Project Manager
Wissen Infotech
04.2022 - 11.2022
- Engaged with senior leadership, providing visibility into program health and ensuring alignment with business strategy
- Implemented cross-team learning initiatives, fostering knowledge sharing and reducing knowledge gaps across squads
- Managed interdependencies across multiple teams, reducing blockers and improving program flow
- Implemented cross-team learning initiatives, fostering knowledge sharing and reducing knowledge gaps across squads.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Analyst / Senior Analyst / Scrum Master
Selfinity Solutions Pvt Ltd
04.2015 - 10.2021
- Automated key data pipelines, reducing manual work and increasing reporting accuracy
- Delivered Modularized solutions to enhance the platform performance and stability by a 45% reduction in the run time of the ETL process
- Shared and implemented recommendations to handle data volume in millions and achieve comparative analysis of historical & and current transactional data on various visualizations & and dashboards
- Drove a culture of ownership and accountability, increasing team engagement and productivity
- Improved sprint execution by 20%, refining Agile processes and reducing inefficiencies.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Education
MBA - undefined
SRM University
BCA - undefined
SRM University
2011, 14
Accomplishments
- People & Stakeholder Management Led and mentored high-performing teams for 6+ years across Finance and Healthcare industries, fostering a culture of continuous improvement, innovation, and collaboration
- Managed performance evaluations and career development programs, balancing formal and informal mentorship initiatives to empower teams and enhance productivity
- Led strategic discussions and roadmap planning, ensuring seamless collaboration between internal teams and third-party vendors to drive key business objectives
- Defined and enforced SLAs, enhancing accountability, improving service delivery, and ensuring alignment with organizational goals
- Technical Optimized data engineering and analytics workflows, leveraging SAQL, ETL processes, Tableau, and Einstein Analytics to enhance data governance, predictive analytics, and business intelligence capabilities
- Led the integration and adoption of Agile project management and incident resolution tools such as JIRA and MIRO, improving operational efficiency and collaboration Operational Excellence Achieved $3M+ in annual cost savings by optimizing risk management processes, streamlining workflows, and implementing efficiency-driven automation strategies
- Delivered a 30%+ ROI by implementing data-driven decision-making frameworks, improving CSAT scores, and driving executive adoption of analytics and reporting solutions.
Skills
Agile & Scrum Methodology
Program management
Cross Functional Collaboration
Data Analytics & Visualization
Data Warehousing
Requirement Gathering, Discovery & Analysis
Project Planning & Future Roadmap management
SAFE
Einstein Analytics
SAQL
Work Preference
Work Type
Full TimeQuote
Your daily life is your temple and your religion.
Kahlil Gibran
Software
Einstein Analytics
Salesforce
MIRO
AHA
Languages
English
Bilingual or Proficient (C2)
Malayalam
Advanced (C1)
Tamil
Advanced (C1)
Hindi
Advanced (C1)
Certification
Certified Scrum Master
Safe Agilist
Interests
Spiritual Retreat
Soccer
Aquascaping
Fitness Enthusiast
Timeline
Program Manager
Geidea
03.2024 - 01.2025
Program Manager
Mpowered Health, Healthcare Innovation
06.2023 - 02.2024
Project Manager
Wissen Infotech
04.2022 - 11.2022
Analyst / Senior Analyst / Scrum Master
Selfinity Solutions Pvt Ltd
04.2015 - 10.2021
MBA - undefined
SRM University
BCA - undefined
SRM University
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