Summary
Overview
Work History
Education
Skills
Certificationsandachievements
Projectshandled
Disclaimer
Timeline
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Ashish Sharma

Ashish Sharma

Pune

Summary

Senior consultant with expertise in structured thinking and problem-solving. Collaborates with internal teams to improve performance. Demonstrated leadership as a Salesforce Technical Lead, achieving successful project implementations.

Overview

8
8
years of professional experience

Work History

Senior Consultant

Deloitte USI
Pune
08.2022 - Current
  • Played a key role in driving improvements that led to increased efficiency and productivity.
  • Aided in the smooth integration of new functionalities by providing technical expertise.
  • Produced various learning materials and implemented comprehensive training courses to optimize staff's proficiency in cutting-edge techniques.
  • Assessed all outgoing deliverables to make sure they meet expected standards for accuracy, completeness, and quality assurance.
  • Advised clients on best strategies for enhancing business operations.

IT Analyst

TCS
Nagpur
01.2021 - 08.2022
  • Analyzed, designed, and developed software applications
  • Innovatively tackled challenging technical issues with effective solutions.
  • Managed project tracking by utilizing Azure DevOps and JIRA tools.
  • Identified areas needing enhancement and suggested modifications.
  • Assisted in resolving and troubleshooting application problems for end-users.

Senior Software Engineer

Persistent
Nagpur
01.2020 - 12.2020
  • Collaborated with coworkers to complete projects successfully and on schedule.
  • Mentored junior staff members in coding best practices and problem solving techniques.
  • Integrated third-party APIs with the established system.

Technology Analyst

Infosys
Pune
06.2016 - 12.2019
  • Maintained the integrity of existing software systems through meticulous error detection and bug fixing.
  • Developed detailed project plans outlining timeline and deliverables expectations.
  • Created a repository of best practices for future application development.
  • Evaluated user input consistently for betterment of system's usability and functionality.

Education

AISSCE -

School of Scholars, Nagpur
05.2012

AISSE -

School of Scholars, Nagpur
05.2010

B. Tech in Electronics and Communication -

RCOEM, Nagpur

Skills

  • Salesforce > Sales Cloud, Service Cloud, Experience Cloud,Data Cloud, SF AI (Einstein Co-pilot and prompt builder), LWC, Integration, configuration, Triggers, Asynchronous Apex, Data Security Model, process automation, Deployment, Sprint planning and estimation
  • SAP ABAP
  • C, Python, Java, JavaScript
  • Understanding of team building
  • Project Management
  • Project Documentation
  • Strong leadership skills

Certificationsandachievements

  • 10 Salesforce certifications including Architect level certificates
  • NIIT certified C++ developer
  • Received Spot award twice in Deloitte
  • Received Salesforce Bravo award for best performance in April-June 2020 (Persistent Systems Limited)
  • High performer in Infosys Mysore training period

Projectshandled

  • Salesforce implementation for Indiana Childcare (GPS), To create an application for families and facilities to enroll children in childcare. To design the budgeting module of payment flow from State to facilities. Allow the facilities to improve their childcare by introducing a path to quality check.
  • Salesforce implementation for Stellantis, To create an application for car manufacturers. Allow the sales representatives to use an end-to-end Salesforce Sales cycle. Create communities for customers to generate requests/complaints about their cars.
  • Salesforce implementation for British Petroleum, To understand business requirements and develop new features for BP under ESA Reinvent. To design and migrate the stock and daily pricing process of BP from SAP to Salesforce. Allow the sales representatives to use Stock and Daily B2B application via mobile and web app and to implement a feature where they can inform the customers about the stock and prices via email, SMS or push notifications. Generate headlines and announcements for their new features added to their sold product list. Integrate Salesforce with Twilio and Dot Digital to enable the feature of sending emails and SMS to the end customers of BP.
  • Salesforce implementation for IDFC, To design the workflow for a scan-based approval process for all loans punched against two wheelers. Design user interactive pages using aura components.
  • Salesforce implementation for Inventive Syneos, Worked on the org configuration and made necessary changes on the UI of already developed application form for patients.
  • Salesforce implementation for KONE, Developer in sales and service processes of business in the areas of requirement gathering, design, documentation, development, unit testing and deployment. Experienced in CRM based implementation and Salesforce platform customizations using lightning components, Apex, Visualforce, triggers, Asynchronous Apex, workflows, test classes and configurations.
  • SAP implementation for Finland based client, Worked on SAP support and development for SAP ABAP and GRC.

Disclaimer

I hereby declare that the above-mentioned information is true to the best of my knowledge.

Timeline

Senior Consultant

Deloitte USI
08.2022 - Current

IT Analyst

TCS
01.2021 - 08.2022

Senior Software Engineer

Persistent
01.2020 - 12.2020

Technology Analyst

Infosys
06.2016 - 12.2019

AISSCE -

School of Scholars, Nagpur

AISSE -

School of Scholars, Nagpur

B. Tech in Electronics and Communication -

RCOEM, Nagpur
Ashish Sharma