ASHISH SHINDE
Highly motivated AWS Cloud & Networking Professional with 14+ years of experience in network management and a strong foundation in cloud infrastructure and services.
Pune
Summary
Experienced industry subject matter expert with a deep understanding of specialized applications and operational environments. Skilled in performing complex functional systems analysis, design, training, and implementation advice on intricate problems. Possessing advanced technical knowledge, excels in tackling esoteric issues that demand extensive subject matter expertise. Committed to delivering high-quality solutions and contributing to the success of organizations through a comprehensive understanding of the industry.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
DGM (SME IP 3rd Line)
Vodafone India Services Private Ltd.
Pune
11.2017 - Current
- Managing Vodafone's international core network.
- Supporting Vodafone Cloud Connect from a connectivity perspective.
- Managing Cisco ISE (AAA Server)
- Joining daily Incident Management calls to discuss the daily incidents and providing RCA for them.
- Managed a team of 15 members where we are giving support to the Vodafone Group services from an IP perspective.
- Managed second level of escalation for IP NOC.
- Managing different internal and external stakeholders, such as Engineering, Service Design, Solution Architect, and Customer or Service Teams.
- Managing proactive and reactive changes in order to restore the service.
- Managing the change planning and execution across the network.
- Onboarding new networks and systems, as well as services.
- Aligning with Network and Service design teams for config compliance.
Technical Solutions Leader
Aricent Technologies (Holdings) Ltd
Pune
04.2015 - 11.2017
- Managing Internet Border Router, Core Routers, Provider's Edge, and Customer's Edge routers for IP backbone.
- Troubleshooting MPLS, IPsec tunnels, and resolving issues related to BGP and IPsec.
- Troubleshooting routing issues and non-service affecting for backbone network.
- Finding and analysis of root cause for fault, resolution of service-affecting issues proactively and reactively of core network.
- Coordinate with the transmission team to resolve the network issue.
- Coordinate with supplier and vendors to resolve network issues.
- As a Duty Manager, handling escalations, sending notifications for the major incidents, impact analysis.
- Preparing and publishing weekly and monthly reports regarding the quality of the NOC queue.
Sr. Network Support Engineer
Tech Mahindra Pvt. Ltd
11.2013 - 04.2015
- Handling Internal and External Escalation to follow process.
- Preparation of different reports and presentations.
- Perform maintenance, such as new hardware turn-up and/or replacement, software upgradation, configuration changes, intrusive troubleshooting, and loop testing with ILECs/Carrier, partners, and transmission techs.
- Configuration of Cisco Layer 2 Switches, DSLAMs, RTUs, etc.
- Management of Cisco routers, troubleshooting of trunks, transport and backhaul circuits (DS3, OC-3 to OC-192 circuits), resolve over-utilization issue, and inband/outband connection.
- Work on outages and non-service affecting TT as per SLA.
- Providing support to Single End User Teams for issues like Latency, Packet Loss, Failed Provisioning, T1 Troubleshooting.
VoIP Engineer
Flightcase IT Services
07.2012 - 11.2013
- Handling Internal and External Escalation to follow process
- Preparation of different Reports and Presentations
- Perform Maintenance such as new Hardware turn-up and/or replacement, software up-gradation, configuration changes, intrusive troubleshooting and loop testing with ILECs/Carrier, Partners and Transmission Techs
- Configuration of Cisco Layer 2 Switches, DSLAMs, RTUs etc
- Management of Cisco routers, troubleshooting of trunks, Transport and Backhaul Circuits (DS3, OC-3 to OC-192 Circuits), resolve over-utilization issue and Inband/Outband Connection
- Work on Outages and Non-Service affecting TT as per SLA
- Providing support to Single End User Teams for issues like Latency, Packet Loss, Failed Provisioning, T1 Troubleshooting.
Sr. Executive - NOC
Tata Communications Transformation Services
07.2009 - 07.2012
- Fault analysis and readdressal.
- Commissioning, augmenting of circuits, and signaling links, including testing.
- Troubleshoot quality-related issues pertaining to voice, such as FAS, ECHO, Dead Air, PDD, and Distortion, etc.
- Involved in the migration activity from GSP NORTEL to SONUS Switch.
Education
B. Tech. - Electronics & Telecommunications
SGGSIE & T
Nanded, India 04.2001 -
Skills
Cloud Technologies
Knowledge of DevOps tools
Change Management
BGP, MPLS, IPSEC
People Management
Communication & Critical Thinking
Training and mentoring
Strong analytical skills
Incident & Problem Management
Profile
+91-9960741321, ashish.k.shinde@gmail.com, Pune, Maharashtra, India, 412207, B.Tech., Electronics & Telecommunications, SGGSIE & T, 08/01/2004, 05/01/2008
Languages
English
Hindi
Marathi
Certification
AWS Certified Solution Architect (Associate)
Timeline
DGM (SME IP 3rd Line)
Vodafone India Services Private Ltd.
11.2017 - Current
Technical Solutions Leader
Aricent Technologies (Holdings) Ltd
04.2015 - 11.2017
Sr. Network Support Engineer
Tech Mahindra Pvt. Ltd
11.2013 - 04.2015
VoIP Engineer
Flightcase IT Services
07.2012 - 11.2013
Sr. Executive - NOC
Tata Communications Transformation Services
07.2009 - 07.2012
B. Tech. - Electronics & Telecommunications
SGGSIE & T
04.2001 -
AWS Certified Solution Architect (Associate)
Google Cloud Certified Associate
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