Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Accomplishments
Timeline
Generic

ASHISH SINGH

15/262, Gopinathpuram,Shuklaganj, Gangaghat, Unnao

Summary

Results-driven insurance operations professional with several years of experience optimizing policy administration and compliance. Proven track record of streamlining processes, boosting productivity, and ensuring seamless day-to-day operations. Skilled in insurance software, regulatory requirements, and collaborative team leadership.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sr. Associate- Operations

SBI Life Insurance Co. Ltd
Kanpur
12.2022 - Current
  • Underwrite new business proposals.
  • Managed policy endorsements and cancellations.
  • Ensure renewal follow-up and customer satisfaction.
  • Improved customer satisfaction by quickly and effectively addressing inquiries and complaints through CRM.
  • Work on NPS parameter through customer service.
  • Maintained accurate records, databases, and spreadsheets.
  • Ensured compliance with regulatory requirements and company policies.
  • Assisted with day-to-day operations and supported team members to achieve business goals.

Operation Executive

Tata AIG General Insurance Co. Ltd. (Off Role-TeamLease Services Ltd.)
Kanpur
06.2022 - 12.2022
  • Process insurance applications, renewal, and cancellation.
  • Pass necessary endorsements as per insured requirements.
  • Receive business via check/cash in branch.
  • Provided exceptional customer service via phone, email, and in person.
  • Coordinated daily operations, ensuring timely completion of tasks.

Operation Executive

Shriram General Insurance Co. Ltd.
Raebareli
07.2016 - 07.2021
  • Managed Motor/Non-Motor policy issuance, endorsements, and cancellations.
  • QC all policies that are issued through mobile apps or collaborators after being punched in branch.
  • Analyze daily data and share MIS report (Collection, Deviation, NCB) to HOD and concern department.
  • Receive business via check/cash in branch, and deposit to bank.
  • Handle petty cash and other branch account transactions in the branch.
  • Scrutiny of FA form and process for FA exam and enrollment.
  • Deliver service to all customers, handle queries, and feedback.
  • Office admin work.

Back Office Executive

RKBK Ltd
Kanpur
03.2015 - 06.2016
  • Maintain 5 zonal branches accounting & all banking reports.
  • Ensured accurate, timely accounting & through understanding of all financial information monthly, quarterly and Year-end closing, including bank compliance.
  • Verify that all accounting relate activity follow company standards.
  • Maintain daily Company FMCG products stock data & submit reports to sales department via account entry.

Operations Executive

Alchemist Township India Ltd
Kanpur
01.2014 - 12.2014
  • Assist and support administrative staff in their day to day operations.
  • Handling company’s Cash/Cheque business
  • Assist and coordinate with sales and marketing teams.
  • MIS of monthly sales including cash management.
  • All other works assigned by Branch Manager & Regional Manager.

Transmission Officer

Zee Entertainment Enterprises Ltd
Noida
11.2010 - 06.2012
  • To manage channels by airing commercial breaks, programmes, movies & live events using channel management software Pebble Beach System & harris (Exposure).
  • Need to ingest those programmes & commercials by barcoding LMS & flexi management.
  • To check the audio video & positioning of each & every commercial programmes & movies before putting it on air.
  • Implementation of secondary events for bug, aston band, live bug & ticker through list & logo motion/image store.
  • To take ramline feed, clip mail by router & switcher.
  • Executed “ My earth my duty” road block two times.
  • Make MIS reports of channel & submit to shift manager on daily basis.
  • Overall handle most of Zee Enterprise channels ( Zee News, Zee Business, Zee UP/UK News, 24 Taas news, Zee bangla, Zee telugu, Zee Tamil, Zee talkies, Zee salaam, Zee ETC & Zing music channels) by coordination with PCR.

Education

Licentiate Examination - Insurance

Insurance Institute of India
Kanpur
09-2024

GNIIT - Software & Applications

NIIT
New Delhi
02-2012

Bachelor of Science - Mathematics, Chemistry & Physics

Brahmanand P.G. College
Kanpur
09-2008

Skills

  • General and Life Insurance Operations
  • MIS Reporting
  • Team management

Languages

  • HINDI
  • ENGLISH

Certification

  • Fundamentals of Digital Marketing
  • General Insurance Products
  • Basic of General Insurance
  • Database Administrations Fundamentals

Additional Information

Personal Info:


  • Father’s Name: Shri Ghanshyam Singh
  • Date Of Birth: 07/02/1986
  • Marital Status: Married



Accomplishments

  • "Gems" Award for Outstanding Performance, Q3 2023-24
  • Awarded 2nd position in Lucknow region for outstanding performance in NPS (Net Promoter Score) parameters, Q4 2023-24

Timeline

Sr. Associate- Operations

SBI Life Insurance Co. Ltd
12.2022 - Current

Operation Executive

Tata AIG General Insurance Co. Ltd. (Off Role-TeamLease Services Ltd.)
06.2022 - 12.2022

Operation Executive

Shriram General Insurance Co. Ltd.
07.2016 - 07.2021

Back Office Executive

RKBK Ltd
03.2015 - 06.2016

Operations Executive

Alchemist Township India Ltd
01.2014 - 12.2014

Transmission Officer

Zee Entertainment Enterprises Ltd
11.2010 - 06.2012

Licentiate Examination - Insurance

Insurance Institute of India

GNIIT - Software & Applications

NIIT

Bachelor of Science - Mathematics, Chemistry & Physics

Brahmanand P.G. College

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