Ashish Singh
Mumbai
Summary
Career Objective
To obtain a challenging position in a dynamic organization where my knowledge, skills, and experience can be effectively utilized to contribute towards achieving organizational goals while supporting my personal and professional growth. I aim to work in a competitive, professional environment that fosters skill enhancement and knowledge development. I am committed to delivering results by adhering to company policies and procedures, while continuously upgrading my expertise to drive both individual and organizational success.
Professional Summary
Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
13
13
years of professional experience
Work History
Team Leader
Oppo Mumbai LFR
Mumbai
12.2016 - Current
- Oversaw sales operations in key retail chains including Croma, Vijay Sales Reliance Digital, ensuring target alignment and brand visibility.
- Collaborated with distribution and marketing teams to align retail efforts with promotional campaigns and product launches.
- Coached junior sales executives in advanced selling techniques, product knowledge, and performance goal-setting.
- Streamlined store operations by reviewing policies and implementing productivity-focused changes, leading to a measurable improvement in efficiency.
- Coordinated cross-functional teams to execute marketing campaigns effectively. Developed comprehensive marketing strategies to enhance brand visibility and engagement.
- Led training sessions for staff on best practices in marketing techniques and tools. Developed and implemented marketing strategies to increase brand awareness.
- Optimized social media channels with content that resonates with customers' interests.
- Generated reports summarizing campaign performance metrics for senior management review. Maintained up-to-date knowledge of changing regulations affecting marketing operations.
- Monitored industry trends and competitive landscape to develop new strategies for business growth.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Senior Store Manager
Essar Group
Mumbai
04.2012 - 12.2016
- Worked as Store Manager, handling the potential of team in terms of sales, and making Relation Ship in corporate business Market to growth the targets & achievements of company esteem.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Mentored junior team members on best practices and operational procedures.
- Customer Welcome Greet, Body language & communication skills crystal clear with relationship patrons when we attract for service
- Facilitated communication between departments to enhance collaboration and efficiency.
- Resolved customer complaints in an efficient and professional manner.
Education
S.S.C -
Patuck High School
Mumbai ( Santacruz ) H.S.C -
Patuck Junior College
Santacruz ( Mumbai ) B.Com -
KC College
Wadala ( Mumbai )Skills
- Sales operations
- Team leadership
- Customer relationship management
- Retail marketing
- Data analysis
- Inventory management
- Onboarding and orientation
- Staff education and training
- Product knowledge
- Problem-solving
- Attention to detail
- Task delegation
- Team supervision
- Deadline management
- Leading team meetings
- Mentoring
- Flexible schedule
- Strategic planning
- Team building
- SOP adherence
- Influencing skills
- Daily workflow improvement
- Giving constructive feedback
Accomplishments
- Awarded Best Team Leader in Oppo MU Every year from 2017-24.
- Achieved sustained annual business sales averaging ₹85 Cr through strategic leadership.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Marathi
Beginner
A1
Extra Curricular Activity
- Won multiple sports awards at school and college levels; secured 1st place in competitive running events.
- Travel many places across India.
- Elected as General Secretary of KC College.
- Actively participation & Organized college function.
DECLARATION:
- I hereby declare that all the information provided by me in this application is factual and correct to the best of my knowledge and belief.
Timeline
Team Leader
Oppo Mumbai LFR
12.2016 - Current
Senior Store Manager
Essar Group
04.2012 - 12.2016
S.S.C -
Patuck High School
H.S.C -
Patuck Junior College
B.Com -
KC College
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