Ashish Srivastava
Finance & Banking
Noida
Summary
MBA/PGDBM educated Banking and Financial Professional with a broad set of skills applicable across different sectors and roles. Having a progressive 10 years' experience in Operations, can deal with business, financial and public institutions all over the world, performing well in high-pressure, competitive environments. An enthusiastic achiever with a solid background in banking services combined with outstanding academic results. Well-rounded, multilingual, culturally aware professional with a unique ability to relate to diverse populations with various backgrounds. Highly skilled in solving social, financial and business problems for clients and other stakeholders. Committed to improving life quality on the individual and social level. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
2
2
Languages
Work History
Manager Customer Service & Operations-Loans (Branch Head)
PNB Housing Finance Limited
Delhi
- Current
- Handling Branch Operations, complete banking loan operations, asset operations, managing a team of 6 members, taking care of disbursement cell- Home Loan, taking care of the disbursement of dockets / subsequent and sanctioning part, timely closure of SR, taking care of the escalations raised, handling disbursement related activities, PDD handling, Taking Closures, Process Improvement Reviews
- People management Setting up guidelines for smooth functioning of the process
- KYC/AML policy adherence, reporting to different stake holders, timely execution of all customers induced transactions and processing of forms within the defined SLA/TAT
- Reporting to sales, and supporting in achieving branch numbers, Customer Service, Overall Controllership of the branch, Cost saving, Admin management of the branch, FD management, and making sure team performs all the defined customer requests within defined TAT
- Overall performing Branch Head role.
Branch Operations Manager-Home Loan, LAP
Godrej Housing Finance Limited
Delhi
- Handling Branch Operations, complete banking loan operations, asset operations, managing a team of 5 members, taking care of disbursement cell- Home Loan, taking care of the disbursement of dockets / subsequent and sanctioning part, timely closure of SR, taking care of the escalations raised, handling disbursement related activities, document management of sanctioned files, insertion of subsequent disbursement document, MIS preparation and various operations related tasks related to disbursement and post disbursement
- Handling Audit for the Branch
- PDD handling, Taking Closures, Process Improvement Reviews
- Setting up guidelines for smooth functioning of the process.
Operations Manager-Working Capital Finance, LAP & Clearing Operation
HDFC Bank Ltd
Noida
- Managed loan payment arrangements and due dates for different asset products like Working Capital & LAP
- Established loan department objectives and operations procedures
- Dealt with client issues regarding loan payments including delinquent payments, raised by the business team
- Worked with business and credit teams to make necessary adjustments to loan terms
- Maintained database of current and previous loan activities
- Scheduled funding disbursements for all approved loans
- Authorization and managing the clearing operations for outward as well as Fund Transfer, Trade Operations and CMS operations.
Operations Manager-Home, Car &Personal Loan
ICICI Bank Limited
Delhi
- Handling Branch Operations, complete banking loan operations, asset operations, managing a team of 5 members in 2 distinct branches, taking care of disbursement cell- Home Loan, Car Loan and Personal Loan, taking care of the disbursement of dockets / subsequent and sanctioning part, timely closure of SR, taking care of the escalations raised, handling disbursement related activities, document management of sanctioned files, insertion of subsequent disbursement document, MIS preparation and various operations related tasks related to disbursement and post disbursement.
Quality Analyst
99acres.com (Parent-Info Edge India)
Noida
- Audited the web listings being posted on the website for a quality purpose, identify the bugs & errors from the listings and coordinate with the team to make them corrected, checking the errors being rectified and make the listings visible at the frontend of the domain.
Quality Control Analyst
India Mart Intermesh Ltd
Noida
- Audited the web listings being posted on the website for a quality purpose, identify the bugs & errors from the listings and coordinate with the team to make them corrected, checking the errors being rectified and make the listings visible at the frontend of the domain.
Education
Post Graduate Diploma in Banking and Management - undefined
ICICI Manipal Academy of Banking
01.2016 - 1 2017
MBA in Information and Technology - undefined
Amity International University, Noida-NCR
01.2014 - 1 2016
BCA-Computer Science - undefined
Institute of Management Studies
01.2011 - 1 2014
Skills
Credit Operationsundefined
Personal Information
- Father's Name: Sri. S.M. Srivastava
- Mother's Name: Mrs. Mamta Srivastava
- Date of Birth: 10/09/91
Timeline
Post Graduate Diploma in Banking and Management - undefined
ICICI Manipal Academy of Banking
01.2016 - 1 2017
MBA in Information and Technology - undefined
Amity International University, Noida-NCR
01.2014 - 1 2016
BCA-Computer Science - undefined
Institute of Management Studies
01.2011 - 1 2014
Manager Customer Service & Operations-Loans (Branch Head)
PNB Housing Finance Limited
- Current
Branch Operations Manager-Home Loan, LAP
Godrej Housing Finance Limited
Operations Manager-Working Capital Finance, LAP & Clearing Operation
HDFC Bank Ltd
Operations Manager-Home, Car &Personal Loan
ICICI Bank Limited
Quality Analyst
99acres.com (Parent-Info Edge India)
Quality Control Analyst
India Mart Intermesh Ltd
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