Dynamic Customer Relations Specialist with proven expertise at Kyndryl Solutions, excelling in system monitoring and incident management. Adept at fostering strong client relationships and enhancing customer satisfaction. Skilled in social media marketing and real estate negotiation, delivering tailored solutions for diverse clientele while ensuring compliance and operational excellence.
Open To Work
Hi, I’m
Ashish Suri
New Delhi
Summary
Overview
4
years of professional experience
1
Certification
Work History
Kyndryl Solutions Private LimitedBangalore
Customer Relations Specialist
06.2025 - Current
Job overview
- Monitoring mainframe system consoles (z/OS) and responding to system messages and alerts.
- Performing IPLs, system startups, and shutdown procedures following standard operating guidelines.
- Escalating hardware, software, or job-related issues to system programmers or support teams.
- Maintaining accurate shift logs, incident records, and operational reports.
- Executing tasks during maintenance windows, including system checks and recovery procedures.
Following strict security and audit compliance processes for all console operations.
Starts IndiaGurugram
Japanese Executive Sales Professional
06.2024 - Current
Job overview
- Real Estate consultant for Japanese Expats
- Interpreting and translating Japanese language into English & Hindi or vice versa for Team and Clients
- Meeting with Japanese Expatriates and arranging the property visits
- Arranging residential or commercial properties for Japanese Expats as per the requirement of the Japanese companies
Expertvuw Management private LimitedNew delhi
Corporate Services Specialist
05.2023 - 04.2024
Job overview
- Acted as primary liaison between Japanese clients and finance, legal, and compliance teams.
- Translated business contracts, financial reports, and legal documents between Japanese and English.
- Conducted client meetings, presentations, and negotiations in Japanese.
- Support subsidiary and joint venture setups for Japanese companies in India.
TicketDev Travels Private LimitedNew delhi
Head of Sales
01.2022 - 02.2023
Job overview
- Assisted Japanese travellers with itinerary planning, booking, and language support.
- Managed social media marketing for Japanese tourism promotions.
- Handled real-time interpretation and document translation for clients.
- Coordinated with hotels, transport providers, and vendors for seamless travel experiences.
Education
Delhi UniversityDelhi
Bachelor of Commerce
University Overview
Central Board of Secondary EducationDelhi
Intermediate
University Overview
Central Board of Secondary EducationDelhi
High School
University Overview
Skills
- System monitoring
- Customer relationship management
- Social media marketing
- Sales expertise
- Inquiry tracking
- Account updates
- Customer relations
- Data entry accuracy
- Mainframe monitoring
- Job scheduling
- Incident management
- Real estate negotiation
- Listing presentation
- Property management
- Document management
- Client relations
- Console operations
- Client relationship management
Certification
JLPT Level N2
I have a Bachelor of Commerce (B.Com) degree.
Hobbies and interests
Hobbies and interests
- Passionate about Travel and Documenting experience through photos and Videos.
- Enjoying Storytelling via Videos and written Content
- Active Sport Enthusiast, both as a participant and spectator
- Love to Ride Bike on Weekend.
Languages
Languages
- Japanese
- English
- Hindi
- Punjabi
Personal Information
Personal Information
- Hobbies: Passionate about travel and documenting experiences through photos and writing, Enjoy storytelling via videos and written content, Active sports enthusiast, both as a participant and spectator, Love to ride bike on weekends.
- Title: Japanese Executive Sales Professional
- Nationality: Indian
- Gender: Male
- Date of Birth: 07/09/1995
Languages
English
Proficient (C2)
C2
Japanese
Proficient (C2)
C2
Hindi
Native
Native
Punjabi
Proficient (C2)
C2
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteHybridSalary Range
₹130000/yr - ₹200000/yrTimeline
Customer Relations Specialist
Kyndryl Solutions Private Limited
06.2025 - Current
Japanese Executive Sales Professional
Starts India
06.2024 - Current
Corporate Services Specialist
Expertvuw Management private Limited
05.2023 - 04.2024
Head of Sales
TicketDev Travels Private Limited
01.2022 - 02.2023
Delhi University
Bachelor of Commerce
Central Board of Secondary Education
Intermediate
Central Board of Secondary Education
High School