ASHISH TIWARI
Mumbai
Summary
I am a dedicated, loyal, detail-oriented Individual who has an ambition to succeed in any given environment. I love to learn and I am always up for any challenge that comes my way. I got along with others, while being able to efficiently work on my own. I am seeking a position where I can Develop and excel while giving my best to an employer. Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 14 years of management performance.
Overview
13
13
years of professional experience
Work History
AREA MANAGER
- PAN INDIA in Amazon Devices
Sr. Area Manager
Amazon
Mumbai
11.2014 - Current
- Notable Contributions;
- Lead and develop the team of Associates by motivating, mentoring, and coaching the team
- Maintain the highest levels of safety, quality, attendance and performance; Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
- Drive productivity and efficiency through data-driven decisions and analytical problem-solving
- Partnering with the management team to establish and maintain quality control standards and proactively identifying and leading process improvement initiatives
- Build and execute productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labour
- Communicate policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
- Inspire customers by consistently raising the bar on the relevance and timeliness of customer communications across vehicles and lifecycle stages
- Set the vision for new customer engagement experiences in partnership with our UX and engineering teams
- Maintaining and increasing sales of the company's products whereby reaching the targets and goals set for the area while establishing, maintaining and expanding the customer base
- Servicing the needs of existing customers and collecting customer feedback and market research
- Increasing business opportunities through various routes to market by setting sales targets for individual reps and the team as a whole
- Recruiting and training sales staff and allocating areas to sales representatives while monitoring the team's performance and motivating them to reach targets
- Developing sales strategies and setting targets and compiling and, analysing sales figures
Relationship Manager
ICICI Direct
Allahabad
11.2009 - 12.2013
- Notable Contributions;
- Developing Relationship with the existing customers of Branch and New Customers for Financial Advice
- To deal with all the financial Products like Life Insurance, Mutual fund, D-mat account, PMS
- Coordinate with Branch Manager, Cluster Manager and Regional Head for the smooth Sales of Centre
- Sending M.I.S Reports to the H.O
- Higher authorities of the Company
- To handle Outdoor and indoor sales related to Company Products.
Relationship Officer
Reliance Web Store Ltd
Kanpur
01.2008 - 09.2009
- Notable Contributions;
- Monitoring of Sales, Handling customer query, complaints
- Recruited and managed a team of 4 members and achieve our target with limited Resources
- Playing virtual role in implementing the policies directed from H.O
- Apart from handling administration, also taking care of Budgeting, Sales Promotion campaigns
- Advertising and handling Corporate Sales and Marketing
- Expertise in Business Development, all the financial product efforts with skills in competitor and Market Analysis.
Education
Master Of Arts -
Kanpur University
Bachelor of Arts - undefined
Kanpur University
Affiliations
Highly motivated and competitive Area Manager with 14 years of experience in sales operation and building cohesive, top-performing and customer-centric teams.
Proficient in offering the customers an appropriate product and service recommendations while ensuring business performance and profitability.
Skilled in delivering quality and continuous improvement on all performance accountabilities and Actively managing and increasing productivity of an organization
Strong analytical skill, able to work effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products that customers love.
Ethical team player results at delivering an outstanding customer service experience whilst achieving revenue and profit targets Sales projection and planning sales Promotions.
Engaged in driving all facets of sales, service and operations by motivating the team to achieve sales targets.
Possesses strong leadership and people management skills. Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
Timeline
Sr. Area Manager
Amazon
11.2014 - Current
Relationship Manager
ICICI Direct
11.2009 - 12.2013
Relationship Officer
Reliance Web Store Ltd
01.2008 - 09.2009
AREA MANAGER
Master Of Arts -
Kanpur University
Bachelor of Arts - undefined
Kanpur University