Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
Overview
8
8
years of professional experience
Work History
Senior Manager
AAKRATI EYE OPTICALS
JABALPUR
07.2022 - Current
Represented the organization at conferences or trade shows as an expert speaker on relevant topics.
Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
Regularly evaluated customer satisfaction levels by surveying customer base and analyzing results.
Manager of Operations
TITAN COMPANY LIMITED
GURGAON
12.2020 - 06.2022
Monitored team progress towards achieving milestones set forth in project plans.
Developed and implemented operational policies and procedures to improve efficiency.
Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
Developed and implemented operational policies and procedures to ensure efficient business operations.
Prepared reports summarizing operational results against established goals and objectives.
Clinical Optometrist
TITAN COMPANY LIMITED
NAGPUR
07.2016 - 10.2020
Stayed current on new developments in the field of optometry through continuing education courses.
Conducted comprehensive eye examinations for adults and children, including refraction, ocular motility testing, and binocular vision assessment.
Performed specialized tests such as tonometry and fundus photography.
Provided contact lens fitting services to patients of all ages with a variety of conditions, including astigmatism and presbyopia.
Maintained accurate records pertaining to patient history, diagnosis, treatment plan and prescriptions for glasses or contact lenses.
Prescribed eyeglasses or contact lenses according to the patient's needs and lifestyle requirements.
Education
Bachelor of Science -
NIMS UNIVERSITY
JAIPUR
05-2019
DIPLOMA IN OPTOMNETRY - Optometry
KAMLA NEHRU HOSPITAL
PRAYAGRAJ
03-2016
INTERMEDIATE -
GDNDSN INTER COLLEGE
PRAYAGRAJ
01-2014
High School Diploma -
GDNDSN INTER COLLEGE
PRAYAGRAJ
01-2012
Skills
Business performance management
Talent Development
Partnership Development
Data Analytics
Reporting oversight
Strategic Planning
Resource Allocation
Budget Oversight
Market Analysis
Operations Planning
Documentation And Reporting
Reporting management
Operations Management
Database Development
Timeline
Senior Manager
AAKRATI EYE OPTICALS
07.2022 - Current
Manager of Operations
TITAN COMPANY LIMITED
12.2020 - 06.2022
Clinical Optometrist
TITAN COMPANY LIMITED
07.2016 - 10.2020
Bachelor of Science -
NIMS UNIVERSITY
DIPLOMA IN OPTOMNETRY - Optometry
KAMLA NEHRU HOSPITAL
INTERMEDIATE -
GDNDSN INTER COLLEGE
High School Diploma -
GDNDSN INTER COLLEGE
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