Ashish Sapolia
Jammu
Summary
Dedicated Customer Sales to Service Specialist providing skills to prioritize and multitask in a fast-paced working environment. Works effectively as part of a team to achieve personal and business goals. Known for successfully handling escalated customer support issues and Sales skills.
Overview
12
12
years of professional experience
Work History
Director
Designnama Graphics and Media OPC Pvt Ltd
Jammu
01.2018 - Current
- Responsible for Sales and Revenue in Advertising.
- Assisted customers with inquiries and resolved issues through multiple communication channels.
- Collaborated with team members to improve customer service processes and workflows.
- Provided product information and guidance to enhance customer understanding and satisfaction.
- Trained new staff on customer support protocols and company policies effectively.
- Monitored customer feedback to identify trends and recommend service improvements.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Generated and converted leads to maximize client engagement.
- Developed branding strategies to enhance client visibility.
- Coordinated and managed back-stage logistics for events including Jammu Fashion Week and Jammu Ratna Awards.
- Secured sponsorships for high-profile events such as NISD Fashion Events and Sushma & GRD Property Events.
Business Development Manager
Aditya Arts Digital Solutions
Jammu
01.2015 - 01.2018
- Responsible for Sales and Revenue.
- Manage advertising related quarries of Clients.
- Booking and coordinating clients for ads.
Sales Executive
HCL CDC & TATA CMC
Jammu
01.2013 - 01.2015
- Responsible for admissions of students in HCL CDC.
- Responsible for organizing Career Counselling program in Colleges.
- Responsible for generating revenue via Admissions.
- Have successfully organized Seminars in GWC Gandhi Nagar & Parade, Baba Gulam Shah University Rajouri, MIET Jammu, MBS Jammu, Jammu University, GCET Jammu, YCET College Jammu, Tawi College Pathankot, SPMR College of Commerce Jammu and other Educational Institutions.
Education
Bachelor of Science in Animation - Animation And Special Effects
Kendriya Vidhalaya
Jammu07-2022
Skills
- Branding & Marketing
- Social Media Marketing
- Graphic Designing (Basics)
- Website Designing
- Lead generation
- Training new staff
- Event coordination
- Customer relationship management
- Sales management
- Customer service
- Email communication
- Conflict resolution
- Team collaboration
- Remote support tools
- CRM software
Languages
Hindi
First Language
English
Proficient (C2)
C2
Dogri
Intermediate (B1)
B1
Hobbies and Interests
- Fitness & Gym
- Good Movies and Music
- Traveling
- Tech
Timeline
Director
Designnama Graphics and Media OPC Pvt Ltd
01.2018 - Current
Business Development Manager
Aditya Arts Digital Solutions
01.2015 - 01.2018
Sales Executive
HCL CDC & TATA CMC
01.2013 - 01.2015
Bachelor of Science in Animation - Animation And Special Effects
Kendriya Vidhalaya
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