

Dynamic Vice President at Citibank with 15+ years of experience in software testing and a proven track record in strategic planning and project delivery. Expert in Quality Assurance, driving process improvements and fostering high-impact team leadership. Passionate about data-driven decision-making, I excel in enhancing operational efficiency and stakeholder engagement.
Quality Assurance (QA) & Testing
Domain
Tools & Platforms
Strategy & Project Delivery
Process & People
Star of the Quarter, Q1, 2019, Star of the Quarter, Q2, 2018, Team of the Quarter, Q3, Q4, 2016, Star Performer, 2014, Xtra Miler, 2013, Champion’s League award, 2012
- Semi-finalist in the Citi-sponsored Global Leadership Development Program (LDP), representing India.
- Achieved the highest Voice of Employee (VoE) managerial score from the Citi testing unit.
- Continuous top & High rater in the entire unit for 10 years
- Re-hired by Citibank to fulfill the client role for the TCS QA Team.
- Honored with over 15 awards at both individual and team levels.
- Achieved a Customer Satisfaction (CSAT) score of 5 out of 5.