Soumya Rao

• Led engineering efforts for leading merchant servicing platform in CIB Tech’s acquiring space.
  Built and managed high-performing team in India, delivering customer-centric features using latest technology.
  Enhanced legacy merchant servicing application to align with modern infrastructure and delivery pipeline.
  Served as Bengaluru Tech Center lead for VP/ED Connect Program focused on culture change initiatives.
  Volunteered for site-level initiatives such as Powerup, WOTM, Manager Excellence, and Code for Good.

• Lead Integrations of Smart/Android POS Solutions with Acquirers/Payment Served as primary customer interface during project phases for global acquirers PRISMA and EVERTEC.
• Contributed technical expertise in developing host protocols over ISO 8583 using in-house REST API software.
• Led L3 EMV pre-certification projects for acquirers including EVERTEC, ELAVON, and PRISMA.
• Resolved critical L3 certification issues reported by customers and field teams.
• Collaborated with product and engineering teams to influence custom payment feature implementation on POYNT POS solution.

Spearheaded development of EMV L2 Kernel for four platforms serving 20 clients globally.

• Oversaw certification of EMV Kernel library through more than 50 sessions for Contact and Contactless cards.
• Designed and implemented EMV Card Compliance software, halving manual validation workloads.
• Facilitated seamless CI/CD integration within personalization applications for regional payment systems.
• Led validation strategy execution for New Product Initiatives targeting APAC regional deployments.
• Achieved successful market introduction of two key Next Gen terminal variants on schedule.
• Enhanced customer satisfaction by replacing legacy devices with advanced solutions in Malaysia and India.
• Provided expert Tier 3 support for field issues related to EMV projects.

• Designed and developed Set Top Box application software for PVR and non-PVR systems.
• Collaborated with customers to gather requirements and create high-level and low-level designs.
• Customized products for clients including LAJV, BSkyB, Tata Sky, SkyLife, and DirecTV.