Ashley Furtado
Mumbai, Chembur
Summary
Experienced Manager in Employee Brand Building and Capability Development with over 7 years in the Banking sector. Expertise in PowerPoint, Microsoft 365 Suite, Power Automate, and Project Management. Proven ability to enhance employee engagement, streamline HR processes, and leverage data analytics for strategic decision-making. Skilled in Learning and Development, Leadership Development, Content Creation, and Employee Coaching.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager, Employee Brand Building & Capability
HDFC Bank
01.2023 - Current
- Implemented assessment strategies and global communication, increasing completion rates by 40%
- Utilized Power Automate to reduce email distribution time by 70%, enhancing operational efficiency
- Improved questionnaire content with SMEs, reducing response time by 40%
- Developed creative communication strategies, boosting engagement by 35% and completion rates by 20%
- Contributed to a 25% increase in HR department efficiency through effective task management
- Created onboarding presentations, cutting onboarding time by 30% and improving new employee integration
- Leveraged Power BI for data-driven insights, enhancing decision-making accuracy by 40%.
Deputy Manager
YES Bank
08.2021 - 01.2023
- Managed audit compliance for Service Excellence reports, ensuring timely resolution
- Co-designed training calendars and conducted needs analysis with senior leadership
- Developed and refined content for learning programs and facilitated train-the-trainer workshops
- Managed transitions and provided solutions for service excellence training.
Assistant Manager
IDFC FIRST Bank
07.2017 - 08.2021
- Developed learner-centric visual design strategies to enhance user experience
- Generated detailed reports and analysis for leadership to drive quality improvement
- Distributed feedback to improve service desk quality and increase productivity.
Education
Bachelor of Science in Information Technology -
St. Xavier's College (Autonomous), Mumbai
03.2017
HSC Commerce -
SIES College of Commerce & Economics, Mumbai
03.2014
SSC -
OLPS High School, Chembur, Mumbai
03.2012
Skills
- Employee Brand Building
- Assessment Management
- Power Automate Tool
- Process Optimization
- Employee Engagement
- HR Efficiency
- Data Analytics
- Performance Management
- Marketing
- Strategic Planning
- Cross-Functional Teamwork
- Time Management
- Staff Management
Certification
- Project Management Foundations (LinkedIn Learning)
- Train the Trainer Course (LinkedIn Learning)
- Critical Roles Consultants Play and the Skills You Need to Fill Them (LinkedIn Learning)
- Developing a Learning Mindset (LinkedIn Learning)
- Creating a Culture of Learning (LinkedIn Learning)
- Strategy Consulting Virtual Experience Program (BCG, Inside Sherpa)
Additional Information
Writing Skills: Strong command of English with excellent writing capabilities., Content Design: Expertise in storyboarding, visual design, and learning experience platforms., Assessment Methods: Knowledgeable in assessment and evaluation techniques., Ambiguity Management: Proactive approach in managing ambiguity and uncertainty.
Timeline
Manager, Employee Brand Building & Capability
HDFC Bank
01.2023 - Current
Deputy Manager
YES Bank
08.2021 - 01.2023
Assistant Manager
IDFC FIRST Bank
07.2017 - 08.2021
Bachelor of Science in Information Technology -
St. Xavier's College (Autonomous), Mumbai
HSC Commerce -
SIES College of Commerce & Economics, Mumbai
SSC -
OLPS High School, Chembur, Mumbai
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