Ashohan Agatheeswarasamy

Company Overview: Industry - Solar and Wind Turbine Generators.

Roles & Responsibilities:

On the old project:-

• collect the customer list and pending payment details from the Admin.
• Collecting the handover documents from the licensing team.
• Making the schedule for payment collection and handing over the documents at the time of payment collection.
• Intimating the customer regarding any issues on the site.

On the new project:

• Prepare and maintain the ISO documents for all individual customers (including contract agreement signing, work order and operational agreement copy collection, and handover documents).
• Communication with the marketing team to get the terms agreed upon with the customer.
• Interacting with the project team (Project Lead) and the purchase team (Purchase GM) to get the project and materials update.
• Collecting the payment as per the payment schedule.
• To collect the TDS and TCS certificates of all customers every three months from the invoice date.
• Collecting the customer satisfaction report after completing the project.
• Handover all documents to the customer after completing the commissioning of the project, including all TANGENGO-related documents (NFR, commissioning certificate, test report, CEIG-related documents).
• Reconciliation of the ledger at the end of the month, quarter, or year, if required.
• Maintaining a complete collection and due database.

On Operations and Maintenance:

• Making of the O&M contract after the completion of the project and renewal based on the terms discussed with the customer.
• Coordinating with the Admin Team for monthly, quarterly, and yearly invoices.
• Collecting O&M contract payment from the customer.
• Interacting with the O&M Manager to achieve customer commitments, like Gen.
• Guarantee any pending work at the site.
• Submitting the advance receipt to the customer and getting the acceptance for the same.
• Conducting a customer satisfaction survey once every six months.
• Reconciliation of the ledger at the end of the month, quarter, or year, if required by the admin or accounting team.
• Maintaining a complete collection and due database.
• Industry – Solar and Wind Turbine Generator.

• Company Overview: Industry - Tool and Die Manufacturing, Plastic Injection moulding, Die casting and machining
• Responsible for developing new business for designated customers through business development activities
• Visiting customers for collecting RFQ's
• Discussions with CFT and preparing costing based on CFT inputs
• Submission of quotation to customer and following up with Hot/Warm/Cold tracker
• Determine prospective avenues for New Business Development and collaborate with our CFT team
• Increase market share with designated clients to boost sales
• Work together with customers and CFT to understand their technical and commercial needs
• Pricing discussions with clients to complete the launch of a new project
• Price revision with customers
• Work with the customer and the quality team to coordinate meeting the needs of QA
• Preparing MRM based on current activity and trends
• Engaging in and organising exhibitions for the creation of new RFPs
• Being as a bridge between internal team and customer on all activities
• Understanding customer problems and bringing solutions with CFT discussions and executions
• Being a key point contact for customer on all perspectives representing the organisation
• Managing multiple agreements with customers on Frame works and Confidentiality aspects
• Industry - Tool and Die Manufacturing, Plastic Injection moulding, Die casting and machining

• Operating within the NPD process, manage development projects relating to products and equipment, in full and to budget by controlling all aspects including scheduling of activities, managing budgets, communicating and managing actions required by other
• Identifying suppliers of technology, products and services relating to development projects
• Coordinate project activities with multi disciplinary teams
• Undertake the design of equipment and ancillary systems to deliver innovative products
• Identify new opportunities to apply 3rd Party technology to manufacturing
• Communicate with other manufacturing operations and central functions to identify opportunities to share development
• To keep abreast of technological and market
• Propose creative ideas for new product development opportunities based on technical or engineering
• Provide support in the design of equipment and tooling using 2D & 3D CAD drawings
• Visiting client places for installation and training support of equipment
• Managing the team to plan on upcoming installations and trainings for clients
• Regular follow up with prospective clients for RFQ on NPD activities and equipment

• Company Overview: Industry - Closed Die forging and Ring rollings
• Administer sales of products within assign area and provide sales quota according to various creative techniques
• Manage all leads and identify prospective customers and participate in various home shows and prepare presentations for alarm systems and monitor all products and services
• Analyze customer requirements and recommend appropriate solutions and prepare and present sales presentations to present all proposals and ensure achievement of all sales objectives within market
• Determine efficient lead generation strategies and implement same to increase businesses and execute all sales closing techniques to achieve all objectives and maintain record of all consumer sales
• Ensure customer retention for all processes and maintain optimal level of customer satisfaction and manage all communication with customers and review all product requirements for all existing and prospective clients
• Provide knowledge on all customers for various products and pricing models and perform door to door marketing for all customers
• Maintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely manner
• Continually meeting or exceeding sales targets by persuading customers within an assigned territory to purchase company products and services
• Analyzing sales and marketing data to determine the most effective sales and marketing techniques
• Developing innovative sales strategies to increase sales within an assigned territory
• Conducting surveys to better understand customer needs
• Industry - Closed Die forging and Ring rollings

• Company Overview: Industry - Rapid Prototyping and New product development
• Rapid Prototyping (3D Printing) is a service provided for new development products
• The main process involved are Computer Aided Design preparation and Detailing, Slicing, Printing, Post-Processing and Shipping
• The prototypes are made based on the customer request and ideas
• Interact with clients to define tasks to be performed
• Design products as required
• Provide consultation to client and negotiate changes in product as necessary
• Ensure work is completed to specification and quality required, on time and within budget
• Perform variety of senior level engineering tasks broad in nature and related to management of system design, risk reduction, implementation and integration
• Perform as key engineering person on projects for both customers and project teams
• Guide and support technical and programmatic requirements derivation
• Provide senior technical consultancy and lead engineering, analysis and development teams
• Guide users and team members in formulating requirements, advise on viability of alternative approaches, conduct and evaluate feasibility studies
• Guide and support to ensure seamless incorporation of new plans, designs and systems into ongoing operations
• Mentor and participate technical documentation preparation associated with results analysis and risk mitigation
• Consult with senior engineers throughout projects or services to complete technical design deliverable
• Supervise preventative maintenance and troubleshooting
• Resolve problems quickly to ensure the product stability
• Industry - Rapid Prototyping and New product development

• Company Overview: Industry - New Product Development - Seat Belts
• Product Engineering (New Product Development) is a team providing localization of products and VAVE implementation on all products
• The products are seat belt retractors and seat belt pre-tensioner, the main localization products are sheet metal stampings and plastic products
• The main process involved are CAD preparation and detailing, Application configuration framing respective to the customer request for quotation
• 3D modelling for new development products
• 2D drawings for new development products
• Preparation of assembly drawing for internal production
• Preparation of customer approval assembly drawings
• Engineering drawing release and capturing ECN (Engineering Change Note) on change of revision
• Tolerance stake up analysis on all mating dimensions
• Preparation of prototype samples for validation
• Testing of new development samples
• Preparation of technical proposal for customer
• Product CAD packaging study on BiW
• Anchorage zone study
• 3D modelling of plastic parts, casting parts, machining parts
• Designing of jigs and fixtures for testing purpose
• Interaction with customer through Mails and Teleconferences
• Preparation of BOM - Bill of materials according to the configuration proposed in the technical proposal
• Conducting prototype builds for testing and customer requirement for fitment trials
• Industry - New Product Development - Seat Belts

• Production planning of the month
• Verification of SAP BOM and Engineering BOM to actual production BOM
• Lead-time analysis and process rating
• Planning records maintenance
• Creating SAP production order for child parts and assembly
• Implementing part level and assembly level SAP job cards (MTS Production order) for every process