Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ASHOK BOTCHA

Visakhapatnam

Summary

Experienced leader with a strong background in team guidance, project management, and strategic goal achievement. Demonstrates expertise in developing efficient processes, ensuring high standards, and aligning efforts with organizational objectives. Known for a collaborative approach and unwavering commitment to excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Content Specialist II

Uber
06.2022 - Current
  • Develop and maintain comprehensive SOPs for customer support, ensuring continuous quality improvement through regular audits and root cause analysis
  • Orchestrate cross-functional content requests, balancing multiple priorities and adapting to dynamic deadlines
  • Leverage content management tools to streamline processes and enhance team productivity

COE Risk Investigator I

Uber
06.2021 - Current
  • Develop and maintain comprehensive SOPs for customer support, ensuring continuous quality improvement through regular audits and root cause analysis
  • Orchestrate cross-functional content requests, balancing multiple priorities and adapting to dynamic deadlines
  • Leverage content management tools to streamline processes and enhance team productivity

Office Coordinator

ADITYA ENTERPRISES
02.2017 - 08.2020
  • Spearheaded operational excellence through strategic management, optimizing workflows and boosting team productivity via targeted performance coaching and leadership development initiatives
  • Championed a culture of continuous improvement by directing safety programs, fostering key stakeholder relationships, and implementing data-driven process enhancements
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Exercised financial leadership by successfully overseeing project budgets, timelines, and resource allocation, demonstrating strong fiscal management skills
  • Pioneered data-centric decision-making strategies, implementing robust analytics systems to drive operational insights and guide executive-level planning
  • Exhibited versatile executive leadership across diverse operational domains, seamlessly balancing strategic vision with hands-on crisis management to achieve organizational objectives

Trainer/Organizer (Volunteer Representative)

THE INDIAN SOCIETY OF THE CHURCH OF JESUS CHRIST OF LATTER DAY SAINTS
06.2013 - 06.2015
  • Demonstrated effective team leadership by managing and motivating a diverse group of 10-12 volunteers, fostering a cohesive and high-performing team in a multicultural environment
  • Implemented a structured performance management system, conducting weekly training meetings, setting clear objectives, and creating comprehensive progress reports to drive accountability and goal achievement
  • Showcased instructional leadership by developing and delivering impactful workshops on critical soft skills including goal setting, relationship building, and leadership principles
  • Exhibited adaptive leadership skills by successfully navigating cultural differences and resolving conflicts, enhancing team cohesion and productivity in an unfamiliar setting
  • Cultivated strong interpersonal and communication skills, effectively engaging with individuals from diverse backgrounds to build trust and promote collaboration

Education

Bachelors of Commerce -

Andhra University

APOSS Board of Intermediate -

Visakhapatnam

Skills

  • Typing Higher Grade
  • MS Word
  • MS Excel
  • MS Powerpoint
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe XD
  • Adobe Indesign
  • Operations Management
  • Business Development
  • Teamwork and Collaboration
  • Organizational Skills
  • Team building

Certification

  • Strategic Thinking - Linkedin Learning
  • Stakeholder Management - Linkedin Learning
  • Communicating in the Language of Leadership - Uber / COE

Languages

English
Hindi
Telugu

Timeline

Content Specialist II

Uber
06.2022 - Current

COE Risk Investigator I

Uber
06.2021 - Current

Office Coordinator

ADITYA ENTERPRISES
02.2017 - 08.2020

Trainer/Organizer (Volunteer Representative)

THE INDIAN SOCIETY OF THE CHURCH OF JESUS CHRIST OF LATTER DAY SAINTS
06.2013 - 06.2015

Bachelors of Commerce -

Andhra University

APOSS Board of Intermediate -

Visakhapatnam

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