- February 2022 – till date | Bangalore, India
- Worked as the Focal for projects for 7 different
projects.
- Took Initiative ownership over important tasks.
- First level problem determination and resolution.
- Change and incident management.
- Been part of OS upgrade and PTF installation in the system.
- during the DBR exercise of the systems and took initiative to monitor the systems when the systems was in Hypercare.
- Performed PTF initialisations
- Analyzed and maintained system and application performance.
- Restructured old application processes to improve performance and integrity.
- Implemented and maintained virtual private networks.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Performed network security design and integration duties.
- Diagnosed and resolved hardware and software issues.
Key Responsibilites :
- Monitor mainframe system performance and ensure optimal operation.
- Conduct routine maintenance and system updates.
- Troubleshoot and resolve mainframe-related issues.
- Implement and enforce security protocols and policies.
- Ensuring system efficiency, managing batch processing, maintaining data integrity, and collaborating on process improvements.
- Support all Day-To-Day security functions (including problem solving, error message review, application
and system maintenance and upgrades)
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Excellent communication skills, both verbal and written.
Tools Used :
CA7, Control M tools, Citrix work environment, Job scheduling in Control M, Demanding a job with or without triggers, FS monitor, Client interaction , HMC, SA IOM RP Client, Consoles. TSO/ISPF, SDSF.