Rajeev Geddam
Senior Process Associate
Hyderabad
Summary
Working as a Process Developer in a project Travelers- NB-OPL (New business other personal lines) ands expert in personal insurance covering.
Overview
11
11
years of professional experience
Work History
Process Developer
Genpact Hafeezpet
05.2018 - Current
- Developed new processes for increased production capacity and improved product quality.
- Mentored junior team members in best practices for process development, fostering culture of continuous learning and improvement.
- Performed regular audits of internal processes, identifying areas for improvement and driving change through targeted action plans.
- Optimized resource utilization by streamlining workflows, improving overall operational efficiency.
- Managed to cover the extra work in weekends also to satisfy the customer with quality work.
- Completing individual target more than 100% in critical situation and supporting team.
- Awarded with bronze, pat on back and customer week.
- Error free in year.
- lean trained and tested.
Process Associate
Black Knight Financial Services Data & Analytics
12.2013 - 10.2015
- Implemented robust quality control system, resulting in reduced defects and increased customer satisfaction.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
- Monitored and reported on process performance to verify compliance with established standards.
- Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
- Improved process efficiency by identifying bottlenecks and implementing streamlined solutions.
- Maintained high levels of data confidentiality through adherence to company policies and procedures.
- Participated in regular team meetings, contributing valuable insights toward process enhancements.
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
Education
Bachelor of Science - Computer Science
Jyothishmathi College of Engineering & Technology
Hyderabad, India 04.2001 -
Intermediate -
Sri Chaitanya Jr Kalasala
Hyderabad, India 04.2001 -
High School Diploma -
Jawahar Navodaya Vidyalaya
Hyderabad, India 04.2001 -
Skills
Business Intelligence
User Acceptance Testing
Process Mapping
Best Practices
Lean Six Sigma
Project Coordination
Timeline
Process Developer
Genpact Hafeezpet
05.2018 - Current
Process Associate
Black Knight Financial Services Data & Analytics
12.2013 - 10.2015
Bachelor of Science - Computer Science
Jyothishmathi College of Engineering & Technology
04.2001 -
Intermediate -
Sri Chaitanya Jr Kalasala
04.2001 -
High School Diploma -
Jawahar Navodaya Vidyalaya
04.2001 -
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