Summary
Overview
Work History
Education
Skills
Certifications
Professional attributes
Timeline
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Ashok Sampadarao

Ashok Sampadarao

Cloud Support Engineer
Hyderabad

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cloud support engineer position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work History

Cloud Support Engineer

Ltimindtree
Hyderabad
07.2022 - Current

❖ Analyzing end user environment and providing feasible infrastructure solution to maintain high availability.

❖ Provide security measures to safeguard the resources from Hackers and Intruders. ❖ Imparting end-user understanding of features and services provided by Azure AD and Azure.

❖ Application integration with Azure AD SSO – Configuration, troubleshooting SSO based enterprise applications and self-developed registered apps.

❖ Integrating On premise developed application and exposing to intranet access using Azure Application Proxy.

❖ Managing users and groups for security concerns.

❖ Management of corporate devices by configuring Device Registration features like, Hybrid Azure AD join, Azure Ad join, and Azure Ad registered.

❖ Enabling and managing Multifactor authentication for the end user using Azure MFA.

❖ Analyzing Audit and Sign-in reports for the user.

❖ Deploying and achieving Seamless SSO using Azure Ad Connect.

❖ Imposing security policies for the end users using Conditional Access policies

❖ Interpreting and analyzing the risk events for the users through Azure Ad Identity Protection.

❖ Knowledge on Active directory federation services (ADFS)

❖ Configuration and Managing Password-less sign-n features using Windows Hello for Business, FIDO2

Technical Support Engineer

Tech Mahindra
Chennai
02.2021 - 05.2022
  • Served as primary point of contact for support relating to owned solutions and products.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

Education

Btech - Mechanical Engineering

Bharath University
Chennai
08.2016 - 05.2020

Intermediate - MPC

Narayan Jr College
Vishakapatnam
06.2014 - 04.2016

Skills

    Azure active directory,identity management

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Certifications

  • AZ900 - Microsoft Azure Fundamentals
  • AZ-104 - Microsoft Azure Administrator

Professional attributes

  • Excellent written and oral communication skills and worked in client facing role
  • Having collaborative and team management skills

Timeline

Cloud Support Engineer

Ltimindtree
07.2022 - Current

Technical Support Engineer

Tech Mahindra
02.2021 - 05.2022

Btech - Mechanical Engineering

Bharath University
08.2016 - 05.2020

Intermediate - MPC

Narayan Jr College
06.2014 - 04.2016
Ashok Sampadarao Cloud Support Engineer