Logistics Manager
Ashokan Subramani
Independent Logistics Consultant
Chennai,TN
Overview
Logistics & Operations Manager with 10+ years directing global freight forwarding, ocean freight, and 3PL/4PL operations for enterprise clients. Former Maersk Logistics Specialist (6.5 years) leading 18-member teams and $60M+ freight portfolios at 98% ontime delivery, with $1.5M (18%) in logistics cost savings delivered. Proficient in NetSuite, CargoWise, TMS/WMS, and Claude AI-driven process automation. MBA, Operations Management. Targeting a remote Logistics/Operations Manager role at FMCG or supply chain companies with complex, high-volume operations.
01+
Certification
11+
Years of experience
Work History
03.2024 - Current2 Years 6 Months
Logistics Manager
Independent Logistics Consultant
- Oversaw end-to-end management of 500+ ocean freight shipments per month across FCL/LCL modes, coordinating with carriers, 3PLs, and customs brokers to maintain on-time delivery rates above 96%.
- Reduced container dwell time by 12-15% through proactive 3PL scheduling, arrival notice (AN) management, and timely Delivery Order (DO) issuance with customs brokers.
- Decreased truck idle time by 15% by optimising drayage dispatch and route allocation within TMS, improving asset utilisation across multiple regional lanes.
- Achieved 98%+ invoice billing accuracy by verifying 1,000+ Proof of Deliveries (PODs) monthly against ocean freight and 3PL rate cards before approval.
- Prevented detention/demurrage cost leakage by monitoring aging reports and D&D exposure for 500+ containers, ensuring timely returns to carriers within free-time windows.
- Built Excel/TMS/NetSuite shipment dashboards tracking 10+ KPIs (OTD, dwell, idle time, billing accuracy), improving management visibility and reducing exception response time by 20%.
- Processed return authorisations, credit memos, and lockbox transactions in NetSuite, reconciling remittance data against inventory records to correct discrepancies and improve inventory record accuracy to 97%+.
- Coordinated distributor and retail order fulfilment with 3PL partners across 15+ US distribution points, achieving 97% order accuracy and 95%+ on-time, in-full (OTIF) delivery.
- Automated scheduling and dispatch workflows using Claude AI tools (Claude Cowork, custom skills, and plugins), streamlining daily operations coordination via chat-based automation.
- Elevated customer experience scores by 18% by driving timely order status communication and rapid issue resolution, consistently meeting or exceeding SLA-defined KPI targets for delivery and responsiveness.
06.2017 - 12.20236 Years 6 Months
Logistics Specialist
Maersk Global Service Centres (GSC) | Chennai, Tamil Nadu
- Led a team of 18 logistics professionals handling the TJX client account - overseeing daily operations, performance management, SLA adherence, and continuous improvement across high-volume import/export lanes.
- Delivered 250+ weekly international shipments valued at $2.5M from India to North America, EMEA, and APAC, sustaining 98% on-time delivery KPI against strict client SLAs.
- Negotiated freight rates with 10+ global carriers, achieving 18% reduction in logistics spend ($1.5M saved) over 2 years through competitive bidding and contract renegotiation.
- Directed HP-US export routing strategy: migrated 167 overseas delivery bases to UPS, compressing shipment processing time from 3 weeks to 3 days (90% reduction) and improving track-and-trace reliability.
- Revitalised a $500K/week Hewlett-Packard account by redesigning SOP workflows and compliance controls, elevating vendor compliance rating from average to Top 2% globally.
- Planned and executed transport for 6,000+ FCL and LCL shipments annually; developed $60M capacity management forecasts aligned to carrier capabilities, onboarding 8 new carriers to expand capacity by 30%.
- Resolved 80% of all shipping exceptions within 24 hours using root cause analysis frameworks, reducing repeat exception rates and improving client satisfaction scores.
- Audited 300+ weekly booking confirmations for contract compliance; reviewed 100+ daily booking requests for carrier allocation, maintaining 95%+ schedule adherence across 300+ monthly warehouse pickups.
- Reduced transit delays by 30% through end-to-end TMS tracking and carrier escalation protocols across FCL/LCL shipments.
- Coordinated stock transfers to Singapore, Malaysia, and Germany via ocean and land freight, overseeing $2-3M in weekly freight value with a consistently low compliance exception rate.
- Ranked Top Agent Q4 2023 on cost and operational KPIs; awarded 'Going the Extra Mile' (GEM) for process simplification and 'Topper of the Tower' (TOT) for process stabilisation.
06.2015 - 05.20171 Year 11 Months
Purchase & Logistics Executive
W.S. Industries India Limited | Chennai, Tamil Nadu
- Administered 60+ strategic suppliers through full contract lifecycle (RFx to award), achieving 20% improvement in contract terms and extending payment terms from net-30 to net-45 for top 10 suppliers.
- Reduced invoice processing time by 30% by leading cross-functional S2P (Source-to-Pay) workflow redesign; implemented e-sourcing tools cutting RFx cycle time by 40%.
- Conducted spend analysis across procurement categories, identifying $2M+ in savings opportunities; applied reverse auctions and competitive bidding to achieve 10-15% savings on contract renewals.
- Supported freight rate negotiations for electrical product procurement across 84 bays (Uttar Pradesh transmission lines), achieving 8-10% cost savings per freight lane.
- Grew diverse supplier spend from 5% to 12% of addressable spend by establishing subcontracting partnerships with small and minority-owned businesses.
Education
Master of Business Administration (MBA) | Operations Management
Anna University | 01.2017
Anna University
01.2017
- Distinguished Member, Indian Institute of Materials Management (IIMM)
- Advanced Project Management
- GPA: 7.0/10
Skills
Certification
- Claude Cowork 101 - Anthropic
- Introduction to Claude - Anthropic
- Talking to AI: Prompt Engineering for Project Managers - PMI
- Generative AI Overview for Project Managers - PMI
Ats Keywords
- Supply chain management
- Logistics coordination
- Freight forwarding
- Carrier management
- TMS
- NetSuite
- Claude AI tools
- Process automation
- 3PL
- Ocean freight
- Customs clearance
- Import export
- Vendor management
Awards Recognition
- Top Agent Q4 2023 - Maersk GSC
- Going the Extra Mile (GEM) - Process Simplification
- Topper of the Tower (TOT) - Process Stabilisation
Technical Skills Platforms
CargoWise, Kewill, INTRAA, Oracle NetSuite, SAP MM, TMS/WMS platforms, ECCN Classification, EAR99, ITAR, OFAC, C-TPAT, AES Filing, SEDs, Commerce Control List (CCL), Drawback Claims, Free Trade Zones, Bonded Warehouses, FCL/LCL, ASN 856, NOA, SWB, FCR, Intermodal Transport, Customs Clearance, Import/Export Documentation, MS Excel (dashboards, KPI trackers, aging reports), Salesforce CRM, Carrier Portal Navigation, Six Sigma, Process Improvement, S2P Optimisation, Capacity Planning, Vendor SLA Management
Personal Information
Availability: Remote / Relocation Ready
Timeline
Logistics Manager
Independent Logistics Consultant
03.2024 - CurrentRead more
Logistics Specialist
Maersk Global Service Centres (GSC)
06.2017 - 12.2023Read more
Purchase & Logistics Executive
W.S. Industries India Limited
06.2015 - 05.2017Read more
Anna University - Master of Business Administration (MBA), Operations Management
Read more