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Associate Principal Engineer

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An accomplished HR with 7+ years of experience in a multinational BPO/KPO which delivers exceptional customer service experiences across the globe which includes U.S, Canada, Philippines, Honduras, Guatemala and India. Global exposure in various industries that includes Telecom, Technology, Entertainment, Banking, Home Appliances and Retail giants. Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.

Profesional en Relaciones Internacionales con énfasis en Seguridad de la Pontificia Universidad Javeriana. Especialista en Seguridad Integral con formación avanzada en gestión estratégica y análisis de riesgos. Cuento con una sólida trayectoria bilingüe en atención al cliente internacional y logística de eventos, destacándome por mi capacidad de liderazgo, comunicación asertiva en múltiples idiomas y adaptabilidad. Actualmente enfocado en la aplicación de Inteligencia Artificial para la optimización de procesos y generación de alto impacto en el sector de la seguridad.

Dynamic Intraday Manager at Intouch CX with a proven track record in optimizing staffing and enhancing SLA delivery. Expert in process improvement and client relationship management, I led initiatives that significantly improved operational efficiency and decision-making. Skilled in analytical thinking, I fostered team development and drove impactful projects that strengthened governance and collaboration.

Dynamic Bilingual Customer Service Representative with 13 years of experience handling incoming calls, resolving customer issues,
Native Spanish speaker and fluent in English. Dedicated to maintaining highest customer satisfaction while processing large volumes of calls.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Strategic Executive Business Partner with 25+ years of experience supporting C-suite, Vice Presidents, and senior leaders across global technology organizations. Proven capability to operate in a Chief of Staff capacity, owning leadership operating cadence, strategic planning forums, executive communications, and cross-functional execution. Known for discretion, operational rigor, strong stakeholder management, and consistent follow-through in complex global environments.

Results-driven hospitality professional with a strong background in team leadership and guest relations. Skilled in communication, coordination, and problem-solving, consistently enhancing guest experiences and streamlining operations.

Results-driven manager with proven expertise in team management, process improvement, and customer engagement. Adept at aligning project goals and enhancing team collaboration to maximize efficiency and drive positive outcomes.

Dynamic and results-driven professional with extensive experience in project management, operations control, and engineering roles. Eager to leverage skills as an Assistant Project Manager and Project Coordinator to drive efficiency and success within the team. A passion for delivering high-quality results, combined with a commitment to continuous improvement, positions this candidate as an ideal fit. Excited about the opportunity to contribute to projects and help achieve organizational goals.

A competent professional with over 6 years of
Compliance Management,Customer Service,IT
SUPPORT, ONSITE SUPPORT, REMOTE DESKTOP
SUPPORT

A skilled customer support professional with over 4 years of experience, specializing in delivering high-level support and operational efficiency. Skilled in resolving customer issue efficiently maintaining high satisfaction ratings, and building strong client relationships, committed to upholding company values and enhancing the overall customer experience.

Ashok Jayanth Chintala

Overview

Work History

Senior Consultant Customer Support

Remote Process Executive

Navigating Officer

Education

Diploma - Diploma in Nautical Science

Intermediate - MPC

SSC -

Skills

Accomplishments

Languages

Timeline

Senior Consultant Customer Support

Remote Process Executive

Navigating Officer

Diploma - Diploma in Nautical Science

Intermediate - MPC

SSC -

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