ASHOK KUMAR D
SALARIED
CHENNAI
Summary
Versatile Senior Manager specializing in Banking and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
8
8
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Manager
Citibank
Chennai
07.2018 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
Assistant Manager
Yes Bank
Chennai
06.2016 - 07.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Education
Bachelor of Engineering - Aeronautical Engineering
P B College of Engineering
Chennai 04.2001 -
Skills
Strategic Planning
Talent Development
Operations Management
Resource Allocation
Team Leadership
Teamwork and Collaboration
Team building
Effective Communication
Problem-solving abilities
Certification
Corporate Finance and Analytics
Timeline
Corporate Finance and Analytics
06-2022
Senior Manager
Citibank
07.2018 - Current
Assistant Manager
Yes Bank
06.2016 - 07.2018
Bachelor of Engineering - Aeronautical Engineering
P B College of Engineering
04.2001 -