Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic
Ashpak Ismail E Multhani

Ashpak Ismail E Multhani

Bangalore

Summary

Dynamic Senior Scrum Master with TCS, adept at driving agile transformations and enhancing team performance. Expert in product backlog management and stakeholder engagement, I successfully led cross-functional teams to deliver projects on time. Passionate about coaching and mentoring, I foster collaboration and innovation to achieve outstanding results.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Scrum Master

TCS
Bangalore
01.2018 - Current
  • Led sprint Planning and daily scrums and retrospective calls.
  • Assisted with developing and maintaining a product backlog according to business priorities.
  • Identified and removed impediments to the team's progress through effective facilitation of problem solving sessions.
  • Tracked and reported on project progress using burn down charts, velocity tracking and other metrics.
  • Managed stakeholder expectations throughout the entire project lifecycle ensuring timely delivery of agreed outcomes.

Project Manager

TCS
Bangalore
08.2015 - 12.2017
  • Project Planning and Definition.
  • Budget and Resources Oversight
  • Implemented risk management strategies to identify and mitigate potential issues.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Led cross-functional teams to coordinate project timelines and deliverables.
  • Led meetings with internal team members, consultants and contractors.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.

Technical Lead

TCS
Bangalore
07.2014 - 08.2015
  • Taking care of applications complex technical issues.
  • DR and BCP plan management.
  • Managed deployment processes and coordinated updates across multiple environments.
  • Provided technical guidance and mentorship to junior developers on the team.
  • Ensured compliance with coding standards, best practices, and security requirements.
  • Stakeholder Communication.

Team member- Module lead

TCS
Bangalore
04.2009 - 06.2014
  • Handling MIM bridges/Sev1 issues.
  • ServiceNow/Incident management
  • Application health check Reports reparation.
  • Collaborated with team members to execute daily operational tasks efficiently.
  • Change and SLA Management
  • Operational Oversight /L2 Support

Education

Bachelor of Engineering - Computer Science And Engineering

Visvesvaraya Technological University
Belgaum, Karnataka, India
06-2008

Skills

  • Agile methodologies
  • Product backlog maintenance
  • Release planning
  • Scrum framework expertise
  • Coaching and mentoring
  • Project management
  • Stakeholder engagement
  • Product backlog management
  • Risk assessment
  • Cross-functional collaboration
  • Rally/Jira/Confluence pages handling

Certification

  • Certified SAFe 6.0 Agilist
  • Certified Agile Project Manager
  • Leadership Essentials - Managing Secure Delivery and Operations (TCS)
  • Contextual Master - Intelligent Data Product Suite Agile Transformation journey.
  • Certified ITIL V3.

Accomplishments

  • Improved Customer Satisfaction Index from below standard to Phase 3 progression through strategic delivery and stakeholder trust-building.
  • Reduced project delays by 95% via proactive risk management framework.
  • Migrated legacy mainframe system (25+ years) to NeMo with minimal business impact.
  • Passed external audits with zero non-compliance findings.
  • Led Agile transformation for 60+ member distributed teams across 8 critical functions.

Languages

English
First Language
Hindi
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Urdu
Proficient (C2)
C2

Timeline

Senior Scrum Master

TCS
01.2018 - Current

Project Manager

TCS
08.2015 - 12.2017

Technical Lead

TCS
07.2014 - 08.2015

Team member- Module lead

TCS
04.2009 - 06.2014

Bachelor of Engineering - Computer Science And Engineering

Visvesvaraya Technological University

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Ashpak Ismail E Multhani