Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
Work History
Fleet Manager
FALCON RIDE W.L.L
Supervised operational and organizational standards, undertook administrative tasks, monitored inventory levels, and developed processes and strategies
Managed 6 staff, maintained 300 Fleet on ground, responsible for stock management, checked and recorded battery cycle, conducted fleet inventory on a daily basis, resolved technical issues in the scooter, performed monthly inventory of spare parts, managed finance.
Department Manager
DECATHLON SPORTS INDIA PVT LTD
Supervised operational and organizational standards of the workshop, undertook administrative tasks, monitored inventory levels, and developed processes and strategies
Managed 6 staff, delivered excellent customer service, responsible for Workshop P&L, trained staff on technical aspects and communication skills, determined staff happiness, development, and promotion, recruited and oriented new staff members, monitored and evaluated staff performance, managed departmental budget, set strategic goals, motivated and inspired staff, managed inventory, and contributed to store P&L.
Implemented quality control measures that resulted in improved products or services within the department offerings.
Sales Manager
DECATHLON SPORTS INDIA PVT LTD
Increased new customer acquisitions, managed store events, provided maximum visibility in catchment areas, collaborated with gyms, clubs, and coaching centers, organized summer camps, and achieved annual sales target.
Acting Operations Manager
DECATHLON SPORTS INDIA PVT LTD
Focused on retail sales and growth, managed stock, maintained clean floor space, priced products, adapted to visual merchandising standards, ensured store safety, and contributed to SOP development.
Customer Happiness Officer (Head Office)
DECATHLON SPORTS INDIA PVT LTD
Assisted customers in purchasing the right products, handled customer queries and feedback, conducted training for store teams, and provided customer interaction training.
Education
Certified Personal Trainer -
K. F. A
01.2015
BCOM -
Bangalore University
2013
Intermediate 12th -
Bangalore University
01.2009
Skills
Inventory Management
Inventory Reconciliation
Shrinkage Control
Staff Management
Cost Control
Multitasking Abilities
Task Prioritization
Adaptability and Flexibility
Problem-Solving
Accomplishments
Certified Bicycle Technician Level 2.
NCC C certificate with A grade.
Languages
English Advanced
Hindi Advanced
Kannada Advanced
Tamil Advanced
Personal Information
Date of Birth: 01/01/90
Nationality: Indian
Hobbies and Interests
Cycling
Trekking
Timeline
Fleet Manager
FALCON RIDE W.L.L
Department Manager
DECATHLON SPORTS INDIA PVT LTD
Sales Manager
DECATHLON SPORTS INDIA PVT LTD
Acting Operations Manager
DECATHLON SPORTS INDIA PVT LTD
Customer Happiness Officer (Head Office)
DECATHLON SPORTS INDIA PVT LTD
Certified Personal Trainer -
K. F. A
BCOM -
Bangalore University
Intermediate 12th -
Bangalore University
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