Summary

Overview

Work History

Education

Skills

Accomplishments

Languages

Personal Information

Hobbies and Interests

Timeline

Ashraf A

Doha

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

Work History

Fleet Manager

FALCON RIDE W.L.L

Supervised operational and organizational standards, undertook administrative tasks, monitored inventory levels, and developed processes and strategies
Managed 6 staff, maintained 300 Fleet on ground, responsible for stock management, checked and recorded battery cycle, conducted fleet inventory on a daily basis, resolved technical issues in the scooter, performed monthly inventory of spare parts, managed finance.

Department Manager

DECATHLON SPORTS INDIA PVT LTD

Supervised operational and organizational standards of the workshop, undertook administrative tasks, monitored inventory levels, and developed processes and strategies
Managed 6 staff, delivered excellent customer service, responsible for Workshop P&L, trained staff on technical aspects and communication skills, determined staff happiness, development, and promotion, recruited and oriented new staff members, monitored and evaluated staff performance, managed departmental budget, set strategic goals, motivated and inspired staff, managed inventory, and contributed to store P&L.
Implemented quality control measures that resulted in improved products or services within the department offerings.

Sales Manager

DECATHLON SPORTS INDIA PVT LTD

Increased new customer acquisitions, managed store events, provided maximum visibility in catchment areas, collaborated with gyms, clubs, and coaching centers, organized summer camps, and achieved annual sales target.

Acting Operations Manager

DECATHLON SPORTS INDIA PVT LTD

Focused on retail sales and growth, managed stock, maintained clean floor space, priced products, adapted to visual merchandising standards, ensured store safety, and contributed to SOP development.

Customer Happiness Officer (Head Office)

DECATHLON SPORTS INDIA PVT LTD

Assisted customers in purchasing the right products, handled customer queries and feedback, conducted training for store teams, and provided customer interaction training.

Education

Certified Personal Trainer -

K. F. A

01.2015

BCOM -

Bangalore University

2013

Intermediate 12th -

Bangalore University

01.2009

Skills

Inventory Management
Inventory Reconciliation
Shrinkage Control
Staff Management
Cost Control

Multitasking Abilities
Task Prioritization
Adaptability and Flexibility
Problem-Solving

Accomplishments

Certified Bicycle Technician Level 2.
NCC C certificate with A grade.

Languages

English Advanced

Hindi Advanced

Kannada Advanced

Tamil Advanced

Personal Information

Date of Birth: 01/01/90
Nationality: Indian

Hobbies and Interests

Cycling

Trekking

Timeline

Fleet Manager

FALCON RIDE W.L.L

Department Manager

DECATHLON SPORTS INDIA PVT LTD

Sales Manager

DECATHLON SPORTS INDIA PVT LTD

Acting Operations Manager

DECATHLON SPORTS INDIA PVT LTD

Customer Happiness Officer (Head Office)

DECATHLON SPORTS INDIA PVT LTD

Certified Personal Trainer -

K. F. A

BCOM -

Bangalore University

Intermediate 12th -

Bangalore University

Ashraf A

Summary

Overview

Work History

Fleet Manager

Department Manager

Sales Manager

Acting Operations Manager

Customer Happiness Officer (Head Office)

Education

Certified Personal Trainer -

BCOM -

Intermediate 12th -

Skills

Accomplishments

Languages

Personal Information

Hobbies and Interests

Timeline

Fleet Manager

Department Manager

Sales Manager

Acting Operations Manager

Customer Happiness Officer (Head Office)

Certified Personal Trainer -

BCOM -

Intermediate 12th -

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